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  1. Replies
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    What specific manual are you looking for? They...

    What specific manual are you looking for? They are listed per software version and each individual piece of hardware. For instance WebCtrl 4.1, WebCtrl 5.2, WebCtrl 5.5, InterOp, Supervision, ect.
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    1,627

    You need to know your layout first. It could be...

    You need to know your layout first. It could be something as simple as a LAN module offline and the other LAN module works, therefore you see part of the school. It could be a comm problem, if you...
  3. Replies
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    5,612

    SOME UNIs are obsolete, Uni 16 and 32 are still...

    SOME UNIs are obsolete, Uni 16 and 32 are still somewhat around, LGEs are still available too, UNI 59s and 30s are long gone. All of these controllers that you mention are still supported as far as...
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    2,670

    WC5.5 does not support it but as stated above,...

    WC5.5 does not support it but as stated above, now in Beta. Safari amoung others will be supported
  5. Thread: Low cap wire.

    by hotrod53
    Replies
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    862

    Contact ALPS Controls.com and look up or ask for...

    Contact ALPS Controls.com and look up or ask for part number ARC156. That is the low cap wire that we use for ALC 156K baud networking. They have it available from 2 different vendors.
  6. I installed (2) grilles about 8 x 14 end to end...

    I installed (2) grilles about 8 x 14 end to end in my bulkhead, that opens into the cold air return plenum, above that I have a heavy duty 8 x 12" grille. If you look up in the registers above the...
  7. Trying to get heat from woodstove to rise in my split entry

    I have a nice sized wood burning stove in my gameroom, unfortunately if I get a good fire going it is too hot downstairs and I can't get enough to rise. So far I cut a hole in the floor directly...
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    1,744

    Glad it worked out! Us old control guys know old...

    Glad it worked out! Us old control guys know old equipment .. LOL!
  9. Replies
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    1,744

    So thet tells me that you are not communicating...

    So thet tells me that you are not communicating from the Central Site to the LGE, it has nothing to do with your ArcNet.

    In control panel, is your port speed set above the stock connection speed...
  10. Replies
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    1,744

    Try this while setup on the port that you think...

    Try this while setup on the port that you think is the correct one to go into Control Panel and see what port you should be using.

    In Supervision, go to view and make sure that Manual Commands is...
  11. Replies
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    1,744

    The cable that you have is called a DC99 cable,...

    The cable that you have is called a DC99 cable, this is a direct connect cable that talks right to the LGE.

    PM or EMail me.
  12. Replies
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    1,744

    All of your errors are just an indication of no...

    All of your errors are just an indication of no connection. I need to know if you are connected via Direct connect or Ethernet. Do you have an CAT5 wire or an older DC99 15 pin cable connected to the...
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    2,800

    I always prefer modulating... floating tends to...

    I always prefer modulating... floating tends to get lost and needs to be occasionally reset. Modulating is always a % based on control signal, but think of this... If a floating motor is advertised...
  14. Replies
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    3,758

    Like they said, no database, you're screwed. Most...

    Like they said, no database, you're screwed. Most reputable contractors would have left you the ALC install disks and a database, after all, you own both. You're going to have to look around for a...
  15. Replies
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    822

    WC 5.2 is currently only out in Beta but prices...

    WC 5.2 is currently only out in Beta but prices are being given, I have seen it once so far, it should hit the street any day now. WC 3.0 is still a usable option, not my favorite, but it works and...
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    1,142

    As previously stated, depends on what area is...

    As previously stated, depends on what area is already covered. Here in PA there are only 2 and there is no overlap. You can go on the ALC Website www.automatedlogic.com and "find a dealer", that...
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    2,304

    Like I tell my customers who think that BacNet is...

    Like I tell my customers who think that BacNet is a do-all integration, the first time that you have to replace a module and download memory, or you need to change a program, you're screwed. These...
  18. Do you have a large network or maybe an old...

    Do you have a large network or maybe an old legacy network not talking at 156K? Maybe it just didn't make the loop as quickly as expected, or maybe you have a noisy network? It really should have...
  19. Is your computer showing the correct time? Have...

    Is your computer showing the correct time? Have you done a time sync? Go to CFG, system settings, scheduled tasks, and click RUN NOW at the bottom of the list. This is of course AFTER you confirm...
  20. Replies
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    6,631

    So it sounds like you disconnected the plug on...

    So it sounds like you disconnected the plug on the circuit board marked IGM and plugged in the plug marked Intellislot. Did you plug into the Intellislot using the supplied blue cable and set up the...
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    3,133

    It sounds like you guys may know something that I...

    It sounds like you guys may know something that I haven't heard yet. I have seen WC5.2 Beta and I spend a whole 2 minutes on it to update a licence for a customer. We actually had a seminar on it and...
  22. Replies
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    3,133

    You can "suck the program" out even when using...

    You can "suck the program" out even when using WC4.1, but you do it while connected to the module using your laptop as a server.

    How about this, connect wirelessly with your laptop or even "suck...
  23. Replies
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    751

    I'm a big fan of the Controlair 500DC 3/15#...

    I'm a big fan of the Controlair 500DC 3/15# units, but they are 1-9V. I'm sure they have a 4-20 unit too. Careful setting them up, the adjustable pots are REALLY tiny and require a super small...
  24. Replies
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    6,631

    Oh, I missed that. Yes, I integrate thru a...

    Oh, I missed that. Yes, I integrate thru a Sitelink which sounds different than what you are using.
  25. Replies
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    2,101

    I just had the same problem between ALC and...

    I just had the same problem between ALC and Liebert PDUs. We were using a beta driver, it worked for a while and quit. Modscan showed good data but on the ALC side every modbus point, and I'll use...
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    3,133

    My first question would be, if you had one what...

    My first question would be, if you had one what would you do with it? You need the 5 pin Rnet connector that mates with an APT or the newer style USB-L kit. Do you have the database and WebCtrl...
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    6,631

    These alarm points can trip intermittant alarms...

    These alarm points can trip intermittant alarms if the alarm buffers are not set correctly. Just because they are set to auto configure doesn't mean that the alarm buffer data comes in right, you...
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    883

    Our company has been hiring students from a Tech...

    Our company has been hiring students from a Tech school in the State College, PA area... I'll have to think of the name. We have been very happy with the abilities of their graduates.
  29. IE8 causing me issues, any suggestions from the gurus amoung us?

    We are using a Windows XP machine remote from our server as an alarm screen in a guard station. We wrote a general alarm screen graphic that notifies Security in the event of an alarm, as well as...
  30. Replies
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    1,316

    Obviously an OEM module, looks like its based on...

    Obviously an OEM module, looks like its based on the S6104 but it's not exactly the same footprint. I have never seen one either.
  31. Need more info.... reading zero where, on the...

    Need more info.... reading zero where, on the computer or on the stat display? What kind of a module is it tied to and what model thermostat?

    Some ALC cards will read zero on the system when the...
  32. Replies
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    Max, I'm glad to hear about the change. I know...

    Max, I'm glad to hear about the change. I know here in my area, it was a problem with some customers.

    I have always been for having Liebert on site to do the interface commissioning, especially...
  33. Replies
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    2,842

    Huhh... I mention this because the Dell default...

    Huhh... I mention this because the Dell default is to shut off the network card when on battery to save power. Usually when you do connect the adapter there is a little message that pops up to...
  34. Replies
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    1,232

    I just did one of these York Micro Gateway to...

    I just did one of these York Micro Gateway to ALC, easiest Modbus interface I ever did. Assuming that you're doing Modbus, be careful of the multipliers of the inputs and especially the AOs. Output...
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    2,842

    This is a stupid question, and I'll deny how I...

    This is a stupid question, and I'll deny how I know this....LOL... are you sure that you have the power adapter plugged into the laptop when you try this??? The internal network card shuts down when...
  36. Replies
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    1,104

    basparky, converting from Legacy Supervision to...

    basparky, converting from Legacy Supervision to WebCtrl more often then not creates ??? on your graphics. Draw was forgiving but WebCtrl catches all of those little fopas. Usually an easy fix,...
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    709

    +1 on the reconfigs... reconfigs indicate network...

    +1 on the reconfigs... reconfigs indicate network problems. Unfortunately if you're using an LGE, I'm guessing you have a legacy network and you can't see reconfigs.....unless your LGE is Exec B.
    ...
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    584

    Email me please....

    Email me please....
  39. I haven't seen or heard of its Beta and we were...

    I haven't seen or heard of its Beta and we were are a branch office. I did however hear that in the new WebCtrl, access databases will be a thing of the past and it will be Sql and MySql only.... :-(
  40. Replies
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    1,453

    It is written in either Automated Logic WebCtrl...

    It is written in either Automated Logic WebCtrl or Eikon depending on the vintage of your software, currently their SiteScan Web is basically ALCs WebCtrl 3.0 but it has a few different features,...
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    744

    I had one customer that had this problem a long...

    I had one customer that had this problem a long time ago. If you click on your time in the lower right cormer of your server, go to TIME ZONE, and then INTERNET TIME and uncheck the box that says...
  42. Replies
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    2,248

    I stand corrected and that is correct that they...

    I stand corrected and that is correct that they will run on a UNI, I forgot about that. I personally have never done it, but I know that it works. The drawback is that you need to out go to and plug...
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    1,391

    Setting up the alarms can be a P.I.T.A the first...

    Setting up the alarms can be a P.I.T.A the first time, once you get it figured out it goes along quick. Send test alarms and look back at your alarm page to view the alarm failure details. When you...
  44. That would be great, my Email is in my profile...

    That would be great, my Email is in my profile...
  45. Replies
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    629

    This may not be the case, but look at your backup...

    This may not be the case, but look at your backup CD and see if it is all scratched up. If the surface is damaged it will not read properly. In the past I have used plastic polish to buff out or...
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    1,187

    I'm thinking that the relay is a latching relay,...

    I'm thinking that the relay is a latching relay, that would be the only way that the STOP button would work. The START enables the system and the AUX contact maintains the relay coil until the STOP...
  47. Thanks Beenaxed, I appreciate your input. I'm...

    Thanks Beenaxed, I appreciate your input. I'm looking for something strictly controls related rather than down to the equipment level. More like a VAV checkout, a server checkout, and AHU checkout,...
  48. Im putting together PM sheets, anyone have ones that they are willing to share?

    I'm putting together some standardized forms for the Techs to use in the field for scheduled PMs. Does anyone have ones that they would be willing to share?
  49. Replies
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    Available only thru your authorized dealer. If...

    Available only thru your authorized dealer. If you're looking for the older Eikon like for Supervision or for InterOp, it is no longer available. The ALC factory discontinued that a few years back...
  50. I have never heard of that, nor have I seen a...

    I have never heard of that, nor have I seen a patch for it. Have you uninstalled and reinstalled? I had a wierd problem like that once and a reinstall fixed it. If you do reinstall, don't forget to...
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