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Very well put. This is the difference between professional selling and acting like "bubba" pushing some "deal" to the Customer.

As far as not having a competitive buyer--who knows. None of us.
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Yes, James Abrams (founder of One-Hour) started Service Experts.

No the model does not lend to taking advantage of customers--dishonest people do.

SEI is very particular with Ethics and best...

I am surprised with the comments from a few of you here.

Firstly, to assume you can take a Dale Carnegie class and be an instant Sales Professional? Come on guys.

A good Sales Person takes care...