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    I called their 800-number and spoke to someone...

    I called their 800-number and spoke to someone about the problem with the feed tube. There is a new feed tube available that is less brittle than the one it replaces. The new feed tubes are gray; the...
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    I've seen repeated instances of the plastic feed...

    I've seen repeated instances of the plastic feed tube breaking on the Aprilaire 600 humidifier. The break always happens at the sharp bend where the feed tube passes from the outside to the inside of...
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