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Type: Posts; User: estherhead

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  1. Replies
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    We are very unusual because we offer parts and...

    We are very unusual because we offer parts and labor for repairs with our Planned Maintenance through the first 10 years of the equipment's life. Here is our plan. Pick the Plan that Fits Your...
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    What kind of maintenance program are you trying...

    What kind of maintenance program are you trying to offer? Just a basic "Pay us $100 right now and we'll remind you when it's time to have a check-up?" Or a full service program? There is...
  3. You need an HRV unit. Many have their own...

    You need an HRV unit. Many have their own blowers so you don't need a furnace or air handler. The one that we handle needs a 6" duct to the outside and a 6" duct to your home. It is called a...
  4. Poodle Head Mikey: you made me laugh right out...

    Poodle Head Mikey: you made me laugh right out loud with the McMansion Story. Every. single. day. I swear. Your other stroy: One of our service techs had this little old lady meet him at the door...
  5. Thread: So confused

    by estherhead
    Replies
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    517

    Hopefully the ceremonial headdress is a ball cap....

    Hopefully the ceremonial headdress is a ball cap.

    I think my main problem was I am on message boards pretty often for my Disney and Crafting obsessions and it just now occurred to me that my real...
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    Really? I don't have Hearthstone in my house but...

    Really? I don't have Hearthstone in my house but we do have a couple gas ones in our showrooms and many customers with them. Generally, everyone likes them. They don't have the reputation that...
  7. It is true for some, but if you call when it...

    It is true for some, but if you call when it first breaks, explain your tricky schedule and are nice to us, we usually can work around it. If you call late Friday and then scream (or swear or both)...
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    I just realized you and I are not supposed to be...

    I just realized you and I are not supposed to be over here until we are approved. So this will be my last reply in this area until I'm approved. I was going to PM you, but I can't figure out how to...
  9. Sticky: I wonder if trade schools have changed? We find...

    I wonder if trade schools have changed? We find that many around here teach to the test and the kids that come out of them think they know EVERYTHING but can't tell the difference between an A/C and...
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    Even if your furnaces were oversized it doesn't...

    Even if your furnaces were oversized it doesn't necessarily mean the ductwork was. As others have stated, more info is needed.
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    That was interesting. We always tell our...

    That was interesting. We always tell our customers that SEER is figured out in a controlled environment, not real world. Plus, the older your system is and the less you've taken care of it the more...
  12. Totally agree. We are available 24/7. But if...

    Totally agree. We are available 24/7. But if your system stops working Monday morning and you "forget" to call us until Friday at 4:00, you're gonna pay double what you would have paid Monday. It's...
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    Totally agree. Use a meat thermometer, people. ...

    Totally agree. Use a meat thermometer, people. You won't overcook stuff.
  14. Passion is a good thing. Putting all your eggs...

    Passion is a good thing. Putting all your eggs in one basket is not a negative. Do what you love. If it dries up in the years to come, you can worry about finding a new passion then.
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    Are you doing this just for looks or for heat? ...

    Are you doing this just for looks or for heat? You are much better off with a wood stove or wood insert if it is for heat. Hearthstone has lots of wood stoves, wood inserts, and wood fireplaces. ...
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    Did they look on the Lennox website? Lennox does...

    Did they look on the Lennox website? Lennox does a pretty good job of collecting feedback from their customers on all of their dealers. It'll tell you if they are a premier dealer, etc.
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    Poll: Ram Promaster. Yuck!

    Ram Promaster. Yuck!
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    3,288

    I run a company, and yes I'm 2nd generation. But...

    I run a company, and yes I'm 2nd generation. But I still care. We do ask our techs to work 60-70 hours, probably 4-5 weeks a year. But they are expecting it and then the next week they get a day...
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    I agree with everyone who said to slow down and...

    I agree with everyone who said to slow down and make sure the power is off.
    Also, I know it is hard at the end of an exhausting day, but try to stay organized. It's much easier to see what tools...
  20. Thread: So confused

    by estherhead
    Replies
    8
    Views
    517

    So confused

    I just got in trouble for posting in the wrong section. Sigh. I've been in the industry for many, many years but am new to these forums. I was going to set up a signature and needed 15 posts...
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    We have been using the "drop in" replacement for...

    We have been using the "drop in" replacement for R-22 for some months now. It does require a new filter-drier but we do that for any evacuation and recharge. It costs close to R410a and will...
  22. Refrigerant leaks have become a big problem in...

    Refrigerant leaks have become a big problem in our industry. The are caused primarily from tubing that seems to get thinner each year and then is rifled to add surface area and efficiency (cutting...
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    I'm with the freezing cold shower, washcloth down...

    I'm with the freezing cold shower, washcloth down your arms, then hot water. For me it works every time. The cold water squeezes the glass out of your pores.
  24. We just had the "newborn baby" needs air...

    We just had the "newborn baby" needs air conditioning this week. And it was only 75 outside. I guarantee you that baby was pretty happy with the temperature. We install fireplaces too and those...
  25. This is the Ask Our Pro's forum, and only Pro...

    This is the Ask Our Pro's forum, and only Pro members that have been vetted by the AOPC may post advise, commentary, or ask questions of the OP here.

    You can find the rules for posting and...
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