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  1. Thread: ALC drivers

    by lnewcombe
    Replies
    10
    Views
    427

    I no longer have the exact message, but it was...

    I no longer have the exact message, but it was something like Failed Download, Driver Mismatch. The modstat results are below. Noting the manufacture date of 2/6/14, perhaps the driver we have on the...
  2. Thread: ALC drivers

    by lnewcombe
    Replies
    10
    Views
    427

    A local hard format did not work. We put in...

    A local hard format did not work. We put in another new ZN141v+ and had no problem. So what was wrong with the first? Do we assume bad? Thank you for all replies!
  3. Thread: ALC drivers

    by lnewcombe
    Replies
    10
    Views
    427

    The other ZN131V+ conrollers on this system are...

    The other ZN131V+ conrollers on this system are using drv_znplus_5-52-036. It won't allow a download of that driver. Is the problem that the controller is a newer build than what was previously...
  4. Thread: ALC drivers

    by lnewcombe
    Replies
    10
    Views
    427

    Upon replacement of a bad ZN41v+ with a new, we...

    Upon replacement of a bad ZN41v+ with a new, we are not able to download the driver & program with a driver mismatch error. This was unexpected. What are we missing?
  5. Thread: ALC drivers

    by lnewcombe
    Replies
    10
    Views
    427

    ALC drivers

    Looking for some direction on ALC controller drivers. Can they be upgraded over a remote internet connection? Do you have to have the controller's present driver in order to upgrade to a new driver?...
  6. Replies
    14
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    688

    * just to detail the offline/online futher All...

    * just to detail the offline/online futher
    All three NAEs will go offline, then all three come back online 1-3 minutes later. This may repeat 3-6 times in a row. Then stay online for an hour and it...
  7. Replies
    14
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    688

    I set 2 of the 3 NAE Diagnostic-OfflineDetetion...

    I set 2 of the 3 NAE Diagnostic-OfflineDetetion option from Low to High.
    Thinking that if this works, then I would see errors from only one NAE where preiously all three would go offline at the...
  8. Replies
    14
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    688

    In response to piror entry: It may happen at...

    In response to piror entry: It may happen at midnight, but not in the last three days. THe past three days offline/online alarms occurred 3-6 repeatedly each hour during three different periods...
  9. Replies
    14
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    688

    Sorry, there is a server as site director. As...

    Sorry, there is a server as site director. As noted before; we can watch the events for the NAE55s going offline/online; our remote-offisite/external connection to the server is not dropped. That is...
  10. Replies
    14
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    688

    It is a managed network. Have not asked directly....

    It is a managed network. Have not asked directly. We don't lose our remote connection; i.e. we are not logged out or dropped and can actually watch the NAE55s go offline with a red X and then...
  11. Replies
    14
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    688

    The NAE55s were installed about 2 years ago. They...

    The NAE55s were installed about 2 years ago. They have not been replaced since installation. They functioning OK except for these brief offline outages. BTW is is not every evening that this happens,...
  12. Replies
    14
    Views
    688

    Johnson NAE55 Frequent Offline Alarms

    We have a site with three NAE55 frontends. The event log has alarms arising about every hour
    (usually night hours) where all three NAE55s go offline & then return online a few minutes later.
    It...
  13. Can you point me to any reference on the...

    Can you point me to any reference on the default/typical high-low calibration values for passive input sensors (nickel & platinum)? Do you know why the sensor need calibration? Is it the run length?...
  14. Replies
    10
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    2,618

    Is there a reference on default/typical...

    Is there a reference on default/typical calibration values for a passive nickel input sensor?
  15. Replies
    5
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    503

    Thank you for the input. Can anyone point me to...

    Thank you for the input. Can anyone point me to some technical information on what the calibration values represent? What are typical/default values for a nickel? platinum? We were suspecting a...
  16. Replies
    5
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    503

    Johnson DX9100 sensor problem

    We have a few controllers at two different Johnson NAE sites where all of the connected temperature sensors on the problematic controller are reading about 30 F low. Any suggestions on what to check...
  17. Replies
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    362

    Thank you!

    Thank you!
  18. Replies
    2
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    362

    ALC & Remote Programming

    I have a new client with an exisiting WebCtrl installation(version 3.0 SP2) with WAN access. Right-clicking objects in the GEO tree does not give me WebCtrl options for programming like Configure or...
  19. Replies
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    645

    I had to upload/download as a WebCTRL client....

    I had to upload/download as a WebCTRL client.
    Right-click for Configure
    At Equipment section, click Add & browse to the .equipment file that I changed. (located at...
  20. Replies
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    645

    I updated the database as well, but that didn't...

    I updated the database as well, but that didn't do it.

    I now see that WebCtrl4 service is not running on the PC. Guess I have to find out why that might be. Perhaps they moved the server...
  21. Replies
    8
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    645

    I right-click the equipment in the Geographical...

    I right-click the equipment in the Geographical tree, then select Reload Control Program.

    I tried clearing Ie history as suggested but did not resolve the problem.

    Is there another way to...
  22. Replies
    8
    Views
    645

    ALC Reload Control Program

    Using WebCTRL4.1-SP1.
    Reload control program to a ZN253.
    I get no error messages, but the code changes are not there.

    I use the same procedure at another site with no problem.
    Any insight on...
  23. Replies
    7
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    1,476

    So can I assume you guys feel it is easier to...

    So can I assume you guys feel it is easier to move to AX because it will be difficult to obtain Workplace Pro for R2 from Tridium? I would like to attempt a purchase directly from them.

    I know...
  24. Replies
    7
    Views
    1,476

    There is no PC-based web-server, workstation or...

    There is no PC-based web-server, workstation or frontend in place. Access is simply through a web browser. Unfortunately, the installing contractor is no longer in business.

    The BAS front-end...
  25. Replies
    7
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    1,476

    Staefa Talon Programming

    Have a client with Staefa Talon with predator controllers. We as professional engineers need to specify some revisions to the current graphics & scheduling zones.

    - How can we determine if the...
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