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Type: Posts; User: gonzonia

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  1. Thanks, pecmsg. When I first had problems (right...

    Thanks, pecmsg. When I first had problems (right after install) the super pointed me at the install company. They called the manufacturer. The manufacturer tech was useless. I contacted the...
  2. Thanks for the advice. The unit is in an...

    Thanks for the advice. The unit is in an apartment in NYC where these kind of units are actually pretty common. Every tech I've had come out says they work with them all the time (although my...
  3. After swapping the board back in August, the...

    After swapping the board back in August, the company I was working with has become non-responsive. Their feeling was that it is likely a thermostat issue (either the wireless nodule or the thermostat...
  4. They came out and swapped the board and fixed the...

    They came out and swapped the board and fixed the pressure issue.

    The original problem
    1. Fan comes on.
    2. Compressor comes on for approximately 2 mins then turns off.
    3. Fan continues. ...
  5. So that's a yes. I'd love to get someone out who...

    So that's a yes. I'd love to get someone out who knows what they are doing, but no one has a clue. In the past I've even had a technician out from McQuay and they were clueless.
  6. I woke up this morning and the unit wasn't...

    I woke up this morning and the unit wasn't turning on. Now it shows a faul. The left light is blinking red. According to the manual this is a high pressure fault. I'm guessing this is because the...
  7. I have 3 other units that are not having the...

    I have 3 other units that are not having the issue.

    This is a second home and when we came back after they were reinstalled last summer I can't be 100% that it was warm enough for me to test the...
  8. Help with McQuay R-410A MHC Standard Range & MHW Geothermal

    I'm not a tech, I'm a homeowner. This isn't my first time posting here. I've had quite a few issues with our units over the last two years. Here's the history from my past post.
    We purchased an...
  9. I'm happy to report that I have another update....

    I'm happy to report that I have another update. Thought it's not a favorable one for McQuay or the installer.

    I was having dinner with a friend tonight who works in the home automation industry....
  10. Talk to more people at McQuay now. They are going...

    Talk to more people at McQuay now. They are going to come next week and hook up a wired thermostat to see if it does the same thing.
  11. I would say yes. It sounds like the compressor is...

    I would say yes. It sounds like the compressor is coming back on.
  12. When it switches from cold to heat the compressor...

    When it switches from cold to heat the compressor definitely stops.

    The compressor goes off. The fan stays on for a minute or so and then you hear the heat kick in.
  13. Thank you! You're doing more for me than McQuay...

    Thank you! You're doing more for me than McQuay is. You do hear something. I never paid attention to a "whoosh" per se, but you can definitely tell when it switches over to heat.

    I've got the...
  14. motoguy128 - None of the units are working fine....

    motoguy128 - None of the units are working fine. I have 4 units. 1 doesn't work at all (4-5 wks for new receiver), and if they take another to test I'll have 2 that are acting the same way. The...
  15. So the McQuay tech just came and went. He was...

    So the McQuay tech just came and went. He was here 30 min. late and stayed about 20 min. When he walked in, one of the units was blowing cold. Before he left he witnessed all three blowing cold. One...
  16. That's kind of been my feeling. The installers...

    That's kind of been my feeling. The installers brushing me off for a while does not give me confidence in their work. Nor does the installer telling me "we're just plumbers". Considering the fact...
  17. They are water source heat pumps (I wasn't sure,...

    They are water source heat pumps (I wasn't sure, but pulled out the installation booklet left by the installers).
    Why would the reversing valve be stuck on all the units?

    Well at least I know...
  18. Thanks for replying. The thermostats are...

    Thanks for replying. The thermostats are wireless. I've tried various places around the room, usually we keep it on the opposite side of the room where the unit can't blow directly on it. In the...
  19. Here's a video of the problem. Im not sure you...

    Here's a video of the problem. Im not sure you can hear the unit or not but I'm holding the thermostat in front of one of the units and you can watch the temperature drop for about 6 minutes before...
  20. Advice on McQuay R-410A MHC Standard Range & MHW Geothermal

    I'm not a tech, I'm a homeowner. We purchased an apartment in NYC and one of the conditions on closing was that the building install 4 new PTAC units that were thermostatically controlled (vs. the...
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