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  1. Replies
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    Also, we have discovered that different network...

    Also, we have discovered that different network user logins to the PCs, also make a difference....one of our users can login to the PC and then all FX logins work properly. But another user logins...
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    Facility Explorer

    We are in the process of configuring Facility Explore in our building and have run across a snag. One of our users can login to the server (using the IP address in a browser window), and sees an...
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    Excellent ideas! Unfortunately those made no...

    Excellent ideas! Unfortunately those made no change to his Metasys window. It's very strange...when I double click on an item, I can see a slight shift in the window border, as if it thinks it...
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    Thanks for the suggestions. I'm pretty sure it's...

    Thanks for the suggestions. I'm pretty sure it's not a user permissions issue, since I can login with his credentials on my PC and it works fine. If it was a permission issue, his login would not...
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    I don't think that's it either...I have the same...

    I don't think that's it either...I have the same version of IE on my computer, as the user does, and his Metasys login works fine on my computer. I even disabled IE on his PC and Metasys still did...
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    NAE...user view

    NAE...user view
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    IP address/metasys/webstart.aspx

    IP address/metasys/webstart.aspx
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    Did that too - does the same thing. Thanks!

    Did that too - does the same thing. Thanks!
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    Metasys Graphics

    We use Metasys at our site to view HVAC info including temps, whether units are on/off etc. One of our users has discovered that when he logs into Metasys on his desktop PC, the application launches...
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