For tying up over two days of one of your employees time yuo give $150. That is not even one days pay. Give your employee 1/2 time pay for every hour he has to be on call then you have a right to be offended if he complains. As someone else said you are only worried about your pocket book.
Originally posted by arpa
Maybe I'm missing something here, and I'm not posting this to get into an arguement with anyone, but...
When I hire a tech, and all of my techs know that they are on call 24/7 when their rotation is up. 8 techs now, one week apiece, so that means from Monday thru Sunday, once every two months they are on call. They get $150.00 extra, cash, for this, plus overtime pay added to their paycheck.
The reason I have to have this service is I advertise it to my customer base, at an overtime rate, no price breaks for anything, PM plan or not. All of my commercial clients also request it of my company.
I tell my techs, you have to go on the call if they call, no arguing with them, it is their money, they know what it'll cost them, and if the customer wants to pay for this service, its their money.
Reason for the answer to this thread...so what if a customer calls at 6pm on a Saturday night, you accepted the employment, and where told the conditions of employment before hiring, I hope.
I do understand, it is a pain in the a** to wait around, not planning anything on your rotation, then get a call at 11pm on Sunday night, only to find out that the thermostat was off.......