Originally posted by NormChris
Generally speaking, the contractors who subcontract work from Homedepot, Sears and the like are those who agreed to perform the work at the very lowest prices so Homedepot and Sears could make the profit. You can be sure that even if you think Homedepot just made a referral that money was probably exchanged between them or they have an agreement. Those agreements are always in favor of the chain not the smaller contractor. Therefore, the contractor has to be in and out of the job as fast as possible or they don't make money.
Higher quality contractors don't work for the Big chain stores. I doubt that you will get any satification from your current contractor. I would not want them back after the mess they already made.
So, you are probably in a situtation where you are going to have to pay twice and hire a quality contractor. Don't be suprised to learn that there are more things that were not done correctly or short-cuts that were taken when the new contractor has a look at the installation.
Norm, not making fun, now, but I gotta tell you I REALLY like the word used above: "satification." Even if it isn't, it ought to be a REAL word. Definition: being able to provide justification for the feeling that one has been satisfied. I LIKE IT! LOL