I got a list of the Comfort Specialist Dealers in my zip last night, and my current installer is one of the seven listed, so that didn't help me much. He's a one man outfit (w/ helper) so I guess I need to go to a larger outfit. According to their websites, one has 7 techs, another 5 techs, one had one tech, and my current installer. The others didn't list details.
Originally posted by mark beiser
A dealer being a Trane Comfort Specialist doesn't guarantee that the technician that shows up at your door will be the sharpest tool in the shed, but to be a Comfort Specialist dealer, the contractor has to jump through some extra hoops with Trane when it comes to customer service and training of employees.
[Edited by mark beiser on 02-23-2005 at 03:16 AM]