I have spoken with a Trane tech specialist, only because I was concerned about my 10-year warranty and several participating members were scaring me a bit about certain procedures that may have been left out.
Originally posted by boilrmakr
Definitely talk with a TRANE Rep, maybe see if the dealer's TM will meet you, Mine comes out to see the work I do from time to time, and interact with the customer. As a TRANE Dealer, I am embarrassed for the experience you are having, I know TRANE will be too. Good luck.