I would not go to you if you were a doctor! I want to know as much as possible beforehand. History is very useful but you need to be mature enough to continue thinking outside the box and not be easily misled by the past.
Originally posted by otto
I always try not to look at previous service history until AFTER I have gone over the system. Many times a service history will lead you down the wrong trail and you may overlook something important.
I always start with airflow then go to the condenser.