Originally posted by midhvac
I once installed a brand new Trane and a while later someone shot a hole in the condenser with a pellet rifle. The previous round Carrier unit had been pinned up against the back of the building by a car, and crushed in the middle like a beer can.
The owner's insurance paid for the replacement of the Carrier with the Trane, and they were a little upset when I told them Trane wouldn't cover the second problem, nor would I eat the labor. Either their insurance would have to cover it again, or it would be out of the owner's pocket.