Not really sure what exactly was going on at this job. I was here for a no ac, dead condenser fan motor was found. I sent this to my boss along with repair of ceiling that was found good (4'x4' dry wall repair). It was a way to cover our a**es. The customer had a home warranty and they were allowed to go out of network for repair. They only wanted info as to why they had no ac. I recommended to have a full system check up under normal operation. They never went with fan motor repair either.
Coil is correct, they didnt order the package for downflow application. Even with the correct equipment and add ons a downflow with high static is going to be more of a water fall than not.