Finally someone mentioned it..the temperature right now is way to cold to properly check a system.
Like Brent said, it needs to be at least 55+ out to use SH and SC
There is a chart for checking a HP in the heat mode but those are really just general guidelines
Thanks everyone for the input. I'm just glad it's all clear, and like good peeps, I didn't get charged since nothing was wrong. =D
And lol, page two: http://www.bayareaservice.com/wp-con...vice-Facts.pdf
He did say he's seen systems where the install happens in the winter, and some noob installer uses subcool to gauge charge, and ends up WAY overcharging the system to get to the 10°F number... if the customer was lucky, he just ends up draining some come summer, if they're unlucky, it's a compressor swap. =/
BTW, this Service Facts is extremely useful. Awesome to know what they're called so I could look them up. Thanks!
He also seemed to confirm that the foreman that was out, supervising, on the service call that originally said there was an issue was not the most reliable when it came to stuff like this. =P Maybe they just got back from the southern hemisphere, and forgot what season it was. =P