Due to one of our techs leaving the company I work for I have been forced to get up to speed on the sany/panasonic mini split systems. I have taken 4 of 5 of their on line cert courses. We are the sales and service for these products and the previous tech was handling these service calls. Now that he is gone I inherited a pac checker that is to plug into the system and provide data logging and files that can be sent to the factory for analysis. I am not sure where to get the software for this or how to use it. Is anybody familiar with this product?
Call their tech support.
Panasonic Technical Support: