3 1/2 years without any problems!
Okay, it's about time for someone to say something positive. Then again, if you're not having problems, you're probably not going to go online and search for things right? I have to believe you guys are the vocal minority.
I live in Northern Vermont. I heat my house exclusively with this stove and have since November 2007 when I installed it myself in my fireplace opening.
It has burned 5 tons of wood pellets a year, except for last year when it used only 4 tons. I guess it was a warm winter. My home is 1900 sq. ft. not including basement. I have used all brands of pellets I have come across that were cheap. Only one brand, Pennington, did not work well. The rest have worked fine.
Last week my Quadra-Fire AE Fireplace insert stove had the vacuum sw error code for the first time. I googled it and found all you people. I must say, none of you were of any help. Lot's of complaining but no solutions.
I called the dealer I purchased it from. He was helpful and said to clean the stove and check the vacuum switch.
I did not clean the stainless flue pipe last summer (I've only cleaned it twice now, including this weekend) so I thought that would be a good idea. I did that and also took the stove out of the fireplace and did a complete cleaning of parts, removed the firepot, cleaning system, blower and exhaust blower, for cleaning. Almost immediately though, I found the problem. The vacuum switch is mounted in a steel box which houses a baffle system. The switch was glued into position with some kind of white glue which had deteriorated, cracked and fallen apart. The switch was loose and fell out of the steel baffle box. I used 500 degree temp silicone and reset the switch. That was two days ago and my stove is has been working flawlessly ever since.
I usually clean my stove once a week, on Sunday. I remove the baffle, vacuum and scrape the firepot with the scraping tool that came with the stove or my leatherman and wash the glass. That is about it. I think I've paid for this stove sometime last winter, through energy savings. I used to burn about 1000 gallons of oil a year. Now I only burn enough oil for hot water, about 170 gallons a year.
Honestly, I don't understand all the problems everyone here is having. Someone mentioned that the Froeling is a much better built product. Well, if you're willing to spend 15k I suppose it should be. They still recommend a back up heating system so that pretty much kills that product in my book. From the work I've done on my stove, it seems pretty straight forward to me. It looks nice because it's one of the few models with a cast iron front and it heats. I'm a Quadrafire owner. All my immediate family also own pellet stoves. They all own cheap models and they got what they paid for. My unit is the best of them all and puts out twice the heat. I'm happy with my purchase and would do it again.