Originally Posted by
Vector
Maybe I am missing something here, but you more than got your moneys worth with the extended warranty, and they were even still willing to install a new compressor under it (part&labor). That was going to be another big ticket item that they were willing to cover. As it turns out there was going to be a delay in delivery of the needed part/s which I understand is frustrating this time of the year. However you had the option of paying for expedited shipping to get the part sooner, and you balked because you thought it should be covered by someone else. Then instead of paying a small amount of money for faster shipping, you spring for a whole new system which probably cost 50-100X times what the shipping would have cost you to keep your old system running?
I have heard of some horror stories with extended warranty's with other products like cars, but it sounds like you had a great deal with yours. As others have said, you cannot expect anyone to stock every part for every model made, especially one from a decade ago. If I understand the story correctly, it seems as if you made a poor choice and got angry. I think some in your position would look at it much differently.