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Topic Review (Newest First)

  • 05-12-2008, 10:18 AM
    coolwhip
    Quit being petty, you cheeky bastard you...
  • 05-12-2008, 10:14 AM
    vmc1161
    Quote Originally Posted by jrbenny View Post
    Man, I so am so happy that you found your sog. Since you have an extra, can I have your new one?


    I just went over to the post office...seems the rates went up today...I didn't have enough money on me...umm just send me eighty dollors +s/h and I'll get the sog right out to you ...



    Oh, just one other thing...you will have to send more if you want the one that's not broken...


    .
  • 05-12-2008, 09:44 AM
    jrbenny
    Man, I so am so happy that you found your sog. Since you have an extra, can I have your new one?

  • 05-12-2008, 09:29 AM
    vmc1161
    Well Robo and JR… I just wanted to update you...cause I know deep down you both truly care...


    Well, I could not find my lost one...searched everywhere...but I did find the one I lost a few years ago...it unfortunately has two broken parts...then I knew I had an old leather case somewhere...I found it and started using that one until I could find a new one...

    Then I found a place that had one left, so I bought it (it was to much money but very nice)...


    Then yesterday I found the one I lost, it was in plain view at the house... Me thinks one of my sons may have borrowed it and then returned it...why did they not just simply tell me...might be about them loving their life’s.

    Now I have three, one is new, one is slightly used, one is beat up and well worn...


    I am happy with the outcome of these events, as I am sure all of you are...


    Thanks for all of your support and best wish's...it does my heart good to know you guys care...you really care...
  • 04-23-2008, 08:49 PM
    Foresthrutrees
    Not Sog Saga, it is at the heart of where alot of businesses go wrong,

    Crappy customer service gets you negative referrals. In this case, if you are in retail then you better be interested in selling retail. They are paid lousy, work lousy hours, but you would think they would want to hang on to something...shall I dare say it? professional pride. I know depression is real but hey depression doesn't necessarily mean you sleep well at night.

    You are justified in being disturbed in the lack of interest, you should be and the fact this isn't your 1st negative experience with this vendor only further justifies your ire.

    Just in our industry, how often are we being compared to the "other" service company who just did not know what customer service was. I would rather be singled out as being the best of the best as opposed to "oh, they were great because they weren't like the other.

    I keep thinking back on that 20/20 expose where they filmed the hvac tech peeing into the customer's laundry tub just because it was his thing to do. . . now all our customers think we all do this.

    Seriously, just with our industry, for every complaint we do receive, there are 20 others we do not even get to hear about and absolutely no oppurtunity to make it right. Take the correct attitude, complaints are an oppurtunity, look up the business owners name and address through the Sec of State and send them a letter offering them the oppurtunity to make things right. The response will tell you whether or not you feel confident in posting the actual business name in a forum such as this so we all can have the benefit of your experience.
  • 04-23-2008, 08:48 PM
    vmc1161
    Quote Originally Posted by beenthere View Post
    Did he leave yet. Can we talk about him now.

    That's nice ...that's real nice...I go to a job and save their bacon and you guys are funning around...you know what I got the system running, I will return with parts tomorrow...they could of showed some appreciation with a small gift...like umm...oh maybe a Sog multi-tool...but no...what ingrates...

    .
  • 04-23-2008, 07:00 PM
    beenthere
    Did he leave yet. Can we talk about him now.
  • 04-23-2008, 06:58 PM
    vmc1161
    Quote Originally Posted by jrbenny View Post
    Is that your order that you will cancel when it arrives?


    Who me...

    Besides, I bet they really don't exist, back order haha...Hope I find some soon I feel naked without one.



    And yes I understand that one of you morons will make a funny with what I just wrote...



    Oh, looks like some OT...server room warm...I gutsta go...

    .
  • 04-23-2008, 06:52 PM
    Mr Bill
    Quote Originally Posted by vmc1161 View Post
    JOh, the place that left me on hold has 140 of them..............on back order....
    Holy Sog batman!! there must be a lot of sad sogs out there with 140 sogs on back order.
  • 04-23-2008, 06:52 PM
    jrbenny
    Quote Originally Posted by vmc1161 View Post
    Johnstones no longer carries them, I'll look into Lowes and see what they have...

    Oh, the place that left me on hold has 140 of them..............on back order...

    .
    Is that your order that you will cancel when it arrives?
  • 04-23-2008, 06:47 PM
    vmc1161
    Quote Originally Posted by 2story View Post
    Lowes and Johnstone carry some sog multi's bummer you lost it.

    Johnstones no longer carries them, I'll look into Lowes and see what they have...

    Oh, the place that left me on hold has 140 of them..............on back order...

    .
  • 04-23-2008, 12:30 PM
    2story
    Lowes and Johnstone carry some sog multi's bummer you lost it.
  • 04-22-2008, 08:10 AM
    vmc1161
    Quote Originally Posted by beenthere View Post
    Call them back and ask the same thing. But this time mention you want to buy 100 of them.

    Then you'll get some service.


    You, my fine feathered friend have hit on a good idea...

    .
  • 04-22-2008, 08:08 AM
    vmc1161
    Quote Originally Posted by spotts View Post
    Oh my gawd Chuck. I went to the "Sog" website to see what you had lost.

    "SOG TOOL CORP"


    I'd suggest you just kiss that un goodbye!, I bet your 3 customers were always laughing at you anyways!



    You will find those Umm tools in the glove box of a certain Cadillac, driven by a certain member of this site...who by the way has a wonderful daughter living in Boston...


    .
  • 04-21-2008, 01:28 PM
    spotts
    Oh my gawd Chuck. I went to the "Sog" website to see what you had lost.

    "SOG TOOL CORP"


    I'd suggest you just kiss that un goodbye!, I bet your 3 customers were always laughing at you anyways!
  • 04-21-2008, 01:16 PM
    pa2jonah
    Quote Originally Posted by jrbenny View Post
    KY is too expensive. I use the Equate brand.

    Yes, I live in Kentucky as does davidr, rickhall, golan and pa2jonah. There are a few others as well. Vodka and cranberry are interferring with my recall.
    Correction, I WORK in Kentucky, I live in Indiana
  • 04-21-2008, 12:08 PM
    beenthere
    Call them back and ask the same thing. But this time mention you want to buy 100 of them.

    Then you'll get some service.
  • 04-21-2008, 11:27 AM
    the dangling wrangler
    Quote Originally Posted by vmc1161 View Post
    Ummm, how the eff am I going to cut the cheese without my Sog multi-tool...oh, wait a second...hehe I just cut the cheese...

    .
    Good one.
  • 04-21-2008, 09:15 AM
    vmc1161
    Quote Originally Posted by the dangling wrangler View Post
    What kind of cheese goes with that whine?


    Ummm, how the eff am I going to cut the cheese without my Sog multi-tool...oh, wait a second...hehe I just cut the cheese...

    .
  • 04-20-2008, 02:37 PM
    the dangling wrangler
    What kind of cheese goes with that whine?
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