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Like most of you here, I prefer to inform the customer of all available options, which will include the pros and cons of each, and then let him decide which direction he wants to go.

As someone said, quote all options and explain benefits for each choice.

Why wouldn't you quote a compressor too? In my mind if he doesn't want to buy a whole new system, a new compressor would be a better option than another R22 outdoor unit...

Depending on what he wants to spend for money

Originally Posted by John Markl

Say WHAT ?

Ditto.

Originally Posted by Blackmer

At the price of r22 you can almost buy the air handler for what it will cost to charge the dry r22 condenser. And the home owner will still have a r22 system that will cost more in the long run just my opinion.

Originally Posted by John Markl

Say WHAT ?

Dude must be getting a Benjamin for each squirt of refrig ...

Just hope the cust doesnt shop around or mr Blackmer is gonna starve this summer

Broke is broke. Keeping with a dead or dying refrigerant is not in the best interest of the customer. If he insists on keeping with R-22, change the cond. He should be given the option of a newer more efficient system for his own good, and yours.

Originally Posted by martyinlincoln

All you can do is give the customer all the options with the pro's and cons of each. It's their money and their decision no matter what you feel is the right choise.

All you can do is give the customer all the options with the pro's and cons of each. It's their money and their decision no matter what you feel is the right choise.

Let me put it this way- he had the condenser moved from another property four yrs ago, used. Need I say more?

Originally Posted by coilcleaner

Its not hard to do when it blows a terminal. Some are a little more experienced than others.

haha .. yea that explains .. id sell him what his pockets can afford but id explain the different angles

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Originally Posted by Blackmer

At the price of r22 you can almost buy the air handler for what it will cost to charge the dry r22 condenser. .

Say WHAT ?

I would give him a price for a dry unit, filter/drier, refrigerant and labor. I'd also tell him the warranty is on the condenser alone, NOT on the indoor unit. I'd also give him a price for a complete R410-A system and let the customer make his own decision.
If it was for a family member I'd try to convince them that committing to R-22 for the next 10 years is a poor idea.

Well, taking the time to explain the benefits of a new system may swing his decision. If he doesn't have the information, then you're not doing your job. What happens 2 years down the road and he needs a refrigerant repair, when the cost of r22 quadruples.
He might think a new cond unit will improve his utility bills, just because it's new.
Just because you don't see benefits doesn't mean the consumer won't.
Of course if you've made the attempt to educate him, and he doesn't want to hear it, then give him what he wants.

Originally Posted by Blackmer

At the price of r22 you can almost buy the air handler for what it will cost to charge the dry r22 condenser. And the home owner will still have a r22 system that will cost more in the long run just my opinion.

Not at what I would charge him.

Originally Posted by hvac wiz 79

he diagnosed his own compressor? . .

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Its not hard to do when it blows a terminal. Some are a little more experienced than others.

At the price of r22 you can almost buy the air handler for what it will cost to charge the dry r22 condenser. And the home owner will still have a r22 system that will cost more in the long run just my opinion.

he diagnosed his own compressor? . .

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As the pro, inform the customer of all his options, and let him make the decision.

Depending on what he wants to spend for money. I would try and sell him on a whole new system but if the money isn't there then get a dry R-22. Always nice to start with a fresh new system. It would be better for him in the long run also with the new system being for efficient.

Thanks Mr. Markl I concur.