Reply to Thread

I never get upset over those types of calls, as I was young and stupid once. Actually I still am

But now I know how to fix my eff ups. I love helping fellow techs and always will because I know what it`s like to be in over my head. The guys I help are always attentive and learn from their mistakes and that`s all I can ask for.

Originally Posted by ComfortablyNumb

I posted earlier in the thread... But long story short, arrived to the unit at about 5pm, spent some time putting the client at ease. Peeled back/cut away some fins, replaced and brazed in small section of tubing (hole was pretty damn big, and wasn't 100% sure the bottom wasn't punctured as well), checked for leaks, vacuum and held 400 microns, charged back to factory + line length, start/test, unit was running and looking beautifully like it never happened. Client was fine... Made it home well before dark after the hour drive. Boss gave the tech a verbal kick in the balls the next morning, but now its water under the bridge.

Nice job keep up the good work.

Originally Posted by Joehvac25

I'm pretty green on the a/c, when I get to hang out with a good tech I love to pick there brain any chance I get. That don't happen very often though. Sometimes when we get embarrassed we get defensive that's a problem some people have to get over. For me I sit on here and read a/c stuff as much as I can to help me out.

Picking peoples brains, doing your own research, not being embarrassed to ask questions/call tech support/TSA's when in doubt is what will give you the most knowledge. I can understand getting embarrassed/defensive, and to a certain degree its expected from anybody that takes pride in what they do. Nobody knows everything, and even for the BEST, it's a never ending learning experience.

Originally Posted by GOVHVAC

Been there done that. **** happens. I found a unit that was missing a screw and thought I would replace but apparently used to long of a screw and pierced the coil.

It's possible that a screw was never meant to be there... Last company I worked for, we'd just set a 40 ton RTU, and one of our guys goes "man, it really looks like there should be a screw there..." And before any of us could say anything.... PSSSSSSSHHHHHHHH. Woops.

Originally Posted by VTP99

So what's the rest of the story ?

I posted earlier in the thread... But long story short, arrived to the unit at about 5pm, spent some time putting the client at ease. Peeled back/cut away some fins, replaced and brazed in small section of tubing (hole was pretty damn big, and wasn't 100% sure the bottom wasn't punctured as well), checked for leaks, vacuum and held 400 microns, charged back to factory + line length, start/test, unit was running and looking beautifully like it never happened. Client was fine... Made it home well before dark after the hour drive. Boss gave the tech a verbal kick in the balls the next morning, but now its water under the bridge.

Originally Posted by ComfortablyNumb

Hmm not sure if the attachment worked... Here's the pic:

So what's the rest of the story ?

Been there done that. **** happens. I found a unit that was missing a screw and thought I would replace but apparently used to long of a screw and pierced the coil.

Originally Posted by ComfortablyNumb

No it didn't pierce through the bottom side... And that was also part of the reason I just spliced in another piece of 3/8, on top of it being a gaping hole. It was a 5/16" self tapping screw. If it was just your good old fashion 1/4" zip screw, it would've been easy to just build up some 15%.

And yeah he'll be paying more attention to where he's putting screws from now on, good learning exp despite a silly mistake. He genuinely appreciated the help and throughout the repair was asking questions, giving me a hand, etc. Good guy...

I've never ran a screw into a coil personally. Comparable mistakes? Absolutely. Ill be quick to admit, we all have made mistakes. Some are honest mistakes, some techs make careless mistakes, for instance:

Just came behind another green tech yesterday too... He was out there for a short cycle complaint a couple days prior. Also after another tech had come out and the system was running normally the previous weekend. 2nd tech determined a low charge (???) causing problem... And "weighed it out, weighed it back in," slapped it on its ass and called it good. I went there when the client called back with the same complaint. I get there, unit is locking out in high head, resetting, etc. First thing I did was read the history, tried to contact the previous tech, no answer. Weighed out nearly 12lbs on a 6lb 2oz system. Properly charged system, determined original problem to be a poor connection at the Y terminal, causing "short cycle." Tried to explain to 2nd tech the problem and what he could do next time, it comes to the surface he had no clue what he was doing, when I was asking him his procedure and how he determined the low charge. Then rather than taking my feedback and trying to make it a constructive experience, he gets an attitude and says I must've fabricated everything to make him look bad. Appatently too much pride and not enough experience.

I'm always the first one to lend a hand, provide constructive feedback, pass along knowledge etc. Pretty easy going. And when I don't know or am questioning something, I ask someone who might know or do the research. This little bastard probably will never get it with that attitude unfortunately.

Just goes to show what will make a good technician or a bad technician.

I'm pretty green on the a/c, when I get to hang out with a good tech I love to pick there brain any chance I get. That don't happen very often though. Sometimes when we get embarrassed we get defensive that's a problem some people have to get over. For me I sit on here and read a/c stuff as much as I can to help me out.

No it didn't pierce through the bottom side... And that was also part of the reason I just spliced in another piece of 3/8, on top of it being a gaping hole. It was a 5/16" self tapping screw. If it was just your good old fashion 1/4" zip screw, it would've been easy to just build up some 15%.

And yeah he'll be paying more attention to where he's putting screws from now on, good learning exp despite a silly mistake. He genuinely appreciated the help and throughout the repair was asking questions, giving me a hand, etc. Good guy...

I've never ran a screw into a coil personally. Comparable mistakes? Absolutely. Ill be quick to admit, we all have made mistakes. Some are honest mistakes, some techs make careless mistakes, for instance:

Just came behind another green tech yesterday too... He was out there for a short cycle complaint a couple days prior. Also after another tech had come out and the system was running normally the previous weekend. 2nd tech determined a low charge (???) causing problem... And "weighed it out, weighed it back in," slapped it on its ass and called it good. I went there when the client called back with the same complaint. I get there, unit is locking out in high head, resetting, etc. First thing I did was read the history, tried to contact the previous tech, no answer. Weighed out nearly 12lbs on a 6lb 2oz system. Properly charged system, determined original problem to be a poor connection at the Y terminal, causing "short cycle." Tried to explain to 2nd tech the problem and what he could do next time, it comes to the surface he had no clue what he was doing, when I was asking him his procedure and how he determined the low charge. Then rather than taking my feedback and trying to make it a constructive experience, he gets an attitude and says I must've fabricated everything to make him look bad. Appatently too much pride and not enough experience.

I'm always the first one to lend a hand, provide constructive feedback, pass along knowledge etc. Pretty easy going. And when I don't know or am questioning something, I ask someone who might know or do the research. This little bastard probably will never get it with that attitude unfortunately.

Just goes to show what will make a good technician or a bad technician.

hope the screw didnr pierce both sides of the tubing.
i think most of us havemade that same mistake at some point.
just a part of the learning experiance.

Yeah client was pretty pissed. We installed his system about 3 years ago. I spent most of my time there convincing the client it was an easy fix and that it wasn't going to affect efficiency, longevity, nor will it even be visible. After I peeled back the fins I realized the hole was a bit larger than it originally appeared... rather mangled.... Peeled back some more fins, cut out damaged section, spliced in new section. Battabing.

Tech was very grateful... He didn't feel comfortably repairing it himself, which was fine. I would've guided him through the repair but, client was watching, it was getting late, and I didn't want to run the risk of him burning the thin tubing.

And yeah, gas + refrigerant + labor + overtime = not a very happy boss the next morning.

Yeah, easy fix but somebody's got to pay for the refrigerant and time.

Super easy fix, thats awesome that you took time to bail him out, he will never forget that!

Originally Posted by Six

That can be fixed.

Carrier RTUs are known for rubbing through the TOP of the coil.

Pry back the fins and build up some 15%.

i just had one of those last week! i was going crazy trying to figure out how the pinhole leak got there. thanks for that tidbit. it put my mind at ease

Sounds like my kind of friday

Reminds me of the time I fried the board on a brand new furnace I put in lol. Hooked up high voltage to low volt side lol. Sounds dumb I know but the had stat wires run out of the side of the panel that covers the board, it was size 14 wire and i hooked on to that without looking under the panel. Turned on breaker and pop. Never did that again.

Originally Posted by Six

That can be fixed.

Carrier RTUs are known for rubbing through the TOP of the coil.

Pry back the fins and build up some 15%.

That can be fixed with some 15% ( Have you seen the price of that stuff?!?!?) Just sucks if its a new piece of equipment and the customers knows about it. If i was paying for new equimpment Id be telling them to get me a new one. Lucky this customer doesn't sound like a piece of work like me

That can be fixed.

Carrier RTUs are known for rubbing through the TOP of the coil.

Pry back the fins and build up some 15%.

Man this client is pissed. Tech feels terrible. I'm happy the micron gauge is telling me its alllllmost time to go home.

About a year ago one of our techs forgot he left his fieldpiece multimeter on top of a condenser, went inside to call for cooling, comes back out to find that one of his test leads had wrapped around the blade - the momentum made the detachable tip turn into a projectile - and in a one in a million shot, pierced one of the veins in the middle of the coil. I wish I had a pic of that, aftermath. Damn.

OOps, my hand slipped.....

And that is why you do not use a coil as target baskstop

Niiiice!