Reply to Thread

Post a reply to the thread: Sunday Service Call

Your Message

 
 

You may choose an icon for your message from this list

Register Now

Please enter the name by which you would like to log-in and be known on this site.

Please enter a password for your user account. Note that passwords are case-sensitive.

Please enter a valid email address for yourself.

Log-in

Additional Options

  • Will turn www.example.com into [URL]http://www.example.com[/URL].

Topic Review (Newest First)

  • 01-17-2005, 09:13 PM
    pilotlight
    sorry but I am going to say that you need to call a third com[any and get their ideas on this one sounds like a bunch of hacks that don't have a clue. If tech 1 showed you how to make it work than there is really nonthing wrong with it that can't be fixed.
  • 01-17-2005, 09:07 PM
    Diceman
    Some of you guys been spending too much time on the Psychic Hotline.
  • 01-17-2005, 09:01 PM
    driftwood


    you make an excellent point !

    remember the truth is inflamitary!
  • 01-17-2005, 11:22 AM
    thehumid1

    Re: new furnace!!

    Originally posted by kaneswaney
    OK i get it, I will pay the man when I recieve his bill. Tech. #2 did not get it fixed either with a pressure sw or a inducer. The inducer is not sucking on the pressure switch hard enough to keep the contacts closed, no water in unit. So I am looking at a new furnace.

    Tech 1- $3000 to install a trane

    Tech 2- $1600 to install tempstar and will not charge for anything he has done so far, even the two parts he changed!

    Both 90+ systems

    BTW- to answer OT question - I fix airplanes and am on salary, no overtime when I get called in and I cant say no to Uncle Sam.



    Ha Ha Ha the bigger question is what the hell were you thinking when you said "yes" to Uncle Sam.

    Seriously i would not pay tech#2 and politely send him on down the road after all his diagnosis and fix "failed".

    Pay tech #1 now for a job done right or keep paying tech#2 for jobs done wrong in the end it will be the same price.


    The Trane unit is much better.
  • 01-17-2005, 10:05 AM
    bootlen
    Hey, Steve Wiggins. You have probably hit the nail on the head. See that scenario a lot here.
  • 01-17-2005, 09:52 AM
    Green Mountain
    When I came back from Florida I had these big itchy bumps up and down the back of my legs.

    After a week of scratching I went to the family doctor. He said "I don't know what is it is." $100 bucks- $20 bucks copay. So he sent me to a dermatologist. You don't get to see him unless the first guy saids it is okay.

    The second guy looks at my legs and said "Bug Bites" $130-$30 bucks copay.

    These visits where in November. I still have these unsightly red makes on my legs. They don't itch or have they got any worse. If I go back to these quacks they are just going to charge me more.

    But I am not suppose to charge for my professional opinions????
  • 01-17-2005, 09:22 AM
    Steve Wiggins
    I'm so disappointed in you guys. Can't you see what is happening here?

    Tech #1 is old and wise. He knows that the furnace is cheap and rotten. Sometimes you just need to say replace it. Maybe he asked Kane if he was going to be living there for a while and Kane said yes. Then Tech #1 said I would definetly replace it. Tech #1 is tired of replacing stuff with crap. He has moved on to better equipment line such as Trane. Yes he is higher but he doesn't care because he has plenty of work to do for other customers that want quality.

    Tech #2 is an employee. He spent extra time and parts due to his inexperience. He was scared that if he didn't try and replace the inducer another more experience tech from his company would come and get it going and then chew his ass out and make him look like a fool. He offered a cheap line of equipment so he can keep his price down and get more business from customers that really don't care about quality. He won't even be doing the work. His company will pass it on to the greenest installer and Tech #1 will be back within 5yrs. to fix it again

    [Edited by Steve Wiggins on 01-17-2005 at 09:25 AM]
  • 01-17-2005, 07:14 AM
    bootlen
    Yeah!! What's with prices being posted here? I thought that was against policy.

    Hey! BC! What's up?
  • 01-17-2005, 12:59 AM
    The Penguin
    AND no more pricing questions Or Im going to report you guys especially you Dice

    We are all here for the dough no matter what day we are working regardless of oT or st we need to be paid.

    regular business hours still exist so we need to stick to them and charge OT when its appropiate otherwise people will call at any time and expect the same rate as regular hours

    You still may have a problem with your furnace as you stated you have had problems with this furnace for a long time. It may be a problem that will occur in the new furnace too. Check your vent pipe and how its run combustion air etc
  • 01-16-2005, 03:26 PM
    driftwood

    dec



    thankyou, well said
  • 01-16-2005, 01:56 PM
    dec

    Re: new furnace!!

    Originally posted by kaneswaney







    BTW- to answer OT question - I fix airplanes and am on salary, no overtime when I get called in and I cant say no to Uncle Sam.

    Well please tell me when you say your on salary does that mean you are in the military and you consider that salary or you are working for a company that doesnt pay you overtime but charges the customer for it? Oh and yes you can bet they are charging overtime if it is a business and you are not in the military. Just because you do not get overtime that has no bearing on whether the heat shop does. I hate that when someone tries to justify what he should pay others because of what he makes. You have to look at what the company that you work for charges being they are the ones that have the overhead, if your an employee you dont have the overhead so dont think your wage is all that is charged for the product or service you provide. If you havnt been there as an owner ,there is a lot you dont realize.

    [Edited by dec on 01-16-2005 at 02:03 PM]
  • 01-16-2005, 12:19 PM
    Diceman
    Originally posted by kaneswaney
    The think there is a internal problem(heat exchanger)? They are at their witts end! So am I! I just want heat. I have nothing but problems every winter with this furnace so I am ready for a new one.
    That is very possible, I would go with tech 2, the Tempstar, very good units for the money. I put in lots of similar units. You are getting a very fair deal, take it.
  • 01-16-2005, 10:55 AM
    Irishmist
    With the reference to the "on going" problems with the furnace, I would KNOW absolutely what the problem is BEFORE I either repaired OR replaced the furnace. Otherwise, how do you know, or how does the service provider know, for sure, that replacing the furnace is going to correct the problem? Nothing worse than going through a replacement whether $1600 or $3000 only to discover there was a problem external to the furnace that STILL REMAINS. Replacement may in fact be the proper avenue to take, but I for one, would still want to know why I was replacing the unit. Question: After you have replaced the furnace and handed the HO a bill for $3000, how are you going to address the problem and anticipated screaming when the system does the exact same thing? Being "parts changers" can apply to equipment as well you know. Just like the homeowner needs all the available information to make an informed decision, I as the industry "expert" have to have all the available information to make an informed "recommendation."
  • 01-16-2005, 10:09 AM
    troyorr
    Bird in the horizontal vent pipe blocking the vent, preventing the pressure switch from "making?"
  • 01-16-2005, 10:01 AM
    kaneswaney
    The think there is a internal problem(heat exchanger)? They are at their witts end! So am I! I just want heat. I have nothing but problems every winter with this furnace so I am ready for a new one.
  • 01-16-2005, 09:19 AM
    trane
    What did they say was wrong with the furnace? Unless you have a bad heat exchanger this would be something easily fixed by someone that knows what they are doing. You might need a third tech to look at it.
  • 01-16-2005, 08:35 AM
    kaneswaney

    new furnace!!

    OK i get it, I will pay the man when I recieve his bill. Tech. #2 did not get it fixed either with a pressure sw or a inducer. The inducer is not sucking on the pressure switch hard enough to keep the contacts closed, no water in unit. So I am looking at a new furnace.

    Tech 1- $3000 to install a trane

    Tech 2- $1600 to install tempstar and will not charge for anything he has done so far, even the two parts he changed!

    Both 90+ systems

    BTW- to answer OT question - I fix airplanes and am on salary, no overtime when I get called in and I cant say no to Uncle Sam.

  • 01-16-2005, 07:18 AM
    frigetater
    Would also like to know what was done to "show me how I could make furnace work for time being." The first tech showed you how? The second tech says new inducer? So did the first tech jump the safety?
  • 01-15-2005, 10:45 PM
    Diceman
    You "fetched" him the tools????.....By any chance......
    is your name Jethro Bodine?
    Did ya invite him for a swim in the ceeeeeeement pond?
    You should have.
  • 01-15-2005, 10:43 PM
    markwolf
    He might have seen a fault the next guy missed.Why did he suggest a new furnace??If you say he found a crack & the other guy did not.you need to have them back so he can show the problem to the guy that missed it.You might be not wanting to pay the better tech & the guy that is trying to keep you & your family safe!

    [Edited by markwolf on 01-15-2005 at 10:53 PM]
This thread has more than 20 replies. Click here to review the whole thread.

Posting Permissions

  • You may post new threads
  • You may post replies
  • You may not post attachments
  • You may not edit your posts
  •