Honeywell XL5000

[#1servicetech]

I just got a building with the XL5000 system in it. Where can I find the software? is it Care?

[droptchevy]

yes you can access it with care but you need to be careful, if it is lon and lns controlled by symmetrE and you hook up to the bus and make changes you can really start screwing things up.you can hook up to a xl50 however with the connector that goes into your serial port and use the xl online program that is in care.

[#1servicetech]

All I have to do now is find the program. I will have to make a few calls and try to find out if I can get it.

[droptchevy]

to get care you have to have a registered copy from honeywell and it is $1,500.there is no way to make copies because you have to go online to register itto the computer its on.they give you voucher numbers and reference codes

[sumanawits]

hello droptchevy!

how can i open an existing file of care? can i start a program using care? hope you help me.

many thanks!

[sumanawits]

i can't do simple programming prograam in care software, how can i di simple program? i already did schematic, how about control strategy and switching logic?

thanks!

[lwarren]

Originally posted by sumanawits
hello droptchevy!

how can i open an existing file of care? can i start a program using care? hope you help me.

many thanks!

If you have the current project file, (it will be a file with a .pjt extension)you can go to the project menu in Care and then select restore project, and then just restore it from the location path.

I take it you are just learning care. If so I would just create simple project and play with it. Care is very easy once you get the hang of it. After you create some control loops and switching tables you can test it in the live care simulator.

Look in my profile and send me an email. I can create a simple project with some control loops and you can load it and go through it to see how it works. In order for me to do this you need the latest version of Care ver 5.01 build 113.

[davetec]

Originally posted by #1servicetech
I just got a building with the XL5000 system in it. Where can I find the software? is it Care?

This is like saying I got a Dell computer, do you know what it is. The information is in the detail. If your company is not experienced with Honweywell what are you doing trying to service it?

[davetec]

My above post may be a bit harsh but in order to get good information you'll need to know more about what you've inherited.

Controller model names/numbers
Any Submittals and Drawing sets provided by the installing contrator.
Front End software software/version
Care project files and E-Vision files that the customer may have.
Network architecture: CBusses and/or Lon busses


Unfortunately Care doesn't let you upload controller software to decompile it into a Care project. The upload feature only allows you to obtain the complied files to be able to reload only. You will need the Care project file that the job was created with in order to modify and load exsiting controllers unless you want to completely re-engineer the controller.

[#1servicetech]

I already have the project files and am working on the system and all is quite well :)

[ajcraig]

I may have uploaded while plugged into a faulty XL80/100 controller and corrupted my database. I went to restore from a good backup and found that I had to delete the target first. After a nervous moment, everything seemed to be fine. I translated the controller file and downloaded it to the controller but when I shifted to Live Care I received teh message that there was a controller name mismatch and the controller name showing in the error message was a lot of letter y's with umlauts. After experimentation the name mismatch appears to be in the data base. When I try to rename the controller and name it back I do not have any luck. I expect I am missing something very basic here. Interested?

[lwarren]

I would reset the controller, (wiping out the application) and then set the controller number and download it again.

[JonnyBlades]

What version of CARE are you using and what is the firmware of the controller just out of curiosity.

[ajcraig]

I have been informed that I will be allowed access this afternoon. I will try and reset the unit (button on the front) and upload the program. There are more significant problems cropping up as well.

This facility has two buses monitored by one XBS operators console. Bus 1, which isn't acting up, has 10 XL100B2 controllers and one W7750 Zone Manager. The Zone Manager is tending 21 VAV's (W7751F1000)

Zone 2 has 17 XL100B2s and appears to have at least one of the devices 'stomping all over the bus' interrupting the flow of data.

The X100s are 14800261-005 v1.05.00 and have XD505A comm modules installed that are 14800277-005 v1.27.

The laptop I take to these controllers is a Pentium II with MMX technology running on Windows 95. The Excel Care program shows up as Care/Excel10 version 1.5.2b. I use the XI584 emulator to download the program and it is version 1.4.1

I'll update you as I find more data points.

[ajcraig]

While chewing on that, with this last rain impregnated storm and associated power outages the #2 bus will drop offline and you can see the bus activity blinking TX RX in sync at the same time. The last time I saw this there was one unit demanding all of the processor time and not allowing anyone else to communicate. I will have to try and remedy this first.

[ajcraig]

I am getting close though, now it looks like I need bulletin board 101 classes. I responded to Johnny Blades question and the comments are nested under his post rather than up here. I am not sure why.

I reset the controller and downloaded the program to the controller again. The problem persisted. I took a new controller and tried to set it up as the same device (bus 2 controller 14) and it came back with a controller name mismatch when I tried to look at it with Live Care. I then tried to import the controller in XI584 and noticed that the controller name was listed as yyyyyyyy (with umlauts) in the database. I went ahead and imprted the the controller and the name was updated and the unit is now operational. I put the old controller back in and reloaded it and the problem was gone.

I was quite pleased with this turn of events and went about clearing up other problems. The very next problem was related but stopped me cold because when I try to download software to a controller the default bus is #1. It didn't hurt me with the last unit because there isn't a duplication of controller numbers in each database. Now I have Air Handler 7 (AHU_7) on controller C-Bus#2 controller #7 that needs to be reloaded. When I go through the process of downloading the controller the program for C-Bus#1 Controller 7 (CHILLERS) gets uploaded instead. I cannot then connect in Live Care because of the name mismatch between AHU_7 and CHILLERS. I would go the import route except that when I try to set it up I get the impression I am about to over right AHU_7 with CHILLERS. I cannot find anyway to change the bus that is selected. I am always defaulted to controller 1-7 instead of 2-7 and after wandering through a myriad of applications I am no closer.

Does any of this make sense to you?

[michael26]

Post 15 "rx/tx flashing" did you figure this out? This has happened to me and it was a bad xd505a card inside a zone manager, but this has happened to me and it was a xl100c that was bad-because there is no 505a. What I did was went to every controller and pulled it off the base and checked the bus, is there an easier way.

[michael26]

Ahu7, are you trying to download from xbs or from a laptop with care and a data file.

[ajcraig]

Sorry, I ended up using the same approach as you (post#17). I broke the system into groups and shutdown a section at a time until the bus came back up and then worked my way back until the failure returned. I have the bad unit on a desk thinking I was going to be able to repair it by changing out the comm card but from you post it appears that is not possible.

As for AHU_7, I am trying to reload from a laptop with care and a restored database. I didn't consider the possibility of uploading from XBS. Is it possible to simply upload its bus ID and then load from XBS? I am leary that I couldn't be sure I wouldn't corrupt the entire system.

[michael26]

Reset the controller with the reset button on front. Then use the xi584 or xi582 or whatever you have to set the controller number at the controller and request for download. Then go to the xbs and download that controller. Are you concerned about downloading a controller that has had a program change since the controllers were all uploaded? I have been there before, I think you can just download that one controller without doing them all. If your not sure take all off the bus except for what you are sure about.

[michael26]

So the damaged unit must be a xl100c? If so it will probably still function just not on a bus. If it is a "B" you will have to remove the front cover to change the card.

[ajcraig]

I have to agree, though I don't understand why. I have co-ordinated access to the area tomorrow and will return the controller to its cabinet, power it up, and set it to request a download. Then go back to the facility monitor XBS station and download to controller 2-7. Playing today on the bench I was amazed that I could not find a way to change the bus to 2. I have XBS on the laptop as well but could not do it there either. Here is one for you... I thought I was so clever ... I deleted the bus 1 database in care (after backing it up) and then opened up AH7 (bus 2 controller 7). I translated it to make sure everything looked ok and downloaded it to the controller. Because I can't specify the controller bus it showed me controller 1-7 which I selected and then downloaded to the controller. I knew I struck out the moment the XI584 screen reported alarm points and data consistent with the chillers (bus 1 controller 7). Where did the program find that folder?
How does a controller ever get assigned to bus 2? I have reloaded other controllers from bus 2 as bus 1 but they worked because the controller ID didn't conflict with other devices. Do I need to go back and reload them?

[michael26]

I didn't know that you could set a "-" in a controller number, I thought it had to be a 1 through 30 but I could be wrong, I haven't dealt with any two bus systems though. I don't know where it would find the other controller number if it was deleted I would check the information on the controller file and see if the controller number there is listed as the same as what you have. Is this the "bad" controller that you are trying to download or is this a new one?

[ajcraig]

I am trying to download a new controller at my impromptu work bench and then take it out into the field to install. The "-" I used above is just my convention to indicate which bus a controller is on. You are quite right, the controller id is a number without special characters. The controller name, however, can have underscores in it. I am heading out this morning to put the new controller in place and remotely load it via the XBS station. I expect that this will clear up the remaining issues and then I can play with the broken controllers in my "lab".
The inability to download to a bus 2 device from my laptop may come back to haunt me later so I will be trying to find an alternate solution.

[ajcraig]

I have the controllers up and running. One point needs to be troubleshot (a booster fan Discharge Air Temp Sensor) that is a MakeUp Air Temp to several AirHandlers. It appears to be an open circuit and should not present much of a problem. Though I am in a good place, I didn't get here down the path I thought I would.

I was unable to download any programs from the operators console (XBS). It appears to me that the activity on the bus interferes with the download. What ultimately bailed me out was the identification of a few controllers as XL100 CU as opposed to XL100 B2. When I plug the hand held into the CU version units a different initial screen pops up and I am able to identify the C-BUS as 2 instead of 1. I had to make sure I had the CUs in slots that had corresponding Buss1 IDs. The correct program downloaded and now that the major overhaul is done I am left only needing to buy two new XD505A modules to be set with a decent complement of spares. There is a good chance that our customer will want more data points relayed to their PLC based monitoring system and that will send me back here with a new set of issues.

[davetec]

I
I was unable to download any programs from the operators console (XBS). It appears to me that the activity on the bus interferes with the download. What ultimately bailed me out was the identification of a few controllers as XL100 CU as opposed to XL100 B2. When I plug the hand held into the CU version units a different initial screen pops up and I am able to identify the C-BUS as 2 instead of 1. I had to make sure I had the CUs in slots that had corresponding Buss1 IDs. The correct program downloaded and now that the major overhaul is done I am left only needing to buy two new XD505A modules to be set with a decent complement of spares. There is a good chance that our customer will want more data points relayed to their PLC based monitoring system and that will send me back here with a new set of issues.

If you are reloading the controller directly from a laptop you do not need to be concerned about setting the CBus number, it doesn't matter since you are directly connected to the controller. The CBus address is critical no matter what way you reload. If you are reloading from XBS then it is very important since that is how XBS knows which controller having address XX it needs to go to. Reloadiing a controller from XBS can be hit or miss depending on traffic and bus quality.

[younus]

I would like to ask about honeywell XL100 stand alone controller that how I could refresh Ram .

And also I have have a XL500 if I save application and then eraze "flash EPROM" whether still I shall have backup in the controll memory

[markw_mn]

younus..

On the XL100.. what do you mean to refresh the ram? Reload a program into it? If so, you will need CARE and hopefully the project file. *.pjt. With that, you could download and commission.

On the XL500.. if you erase the flash EPROM, then you no longer have a backup in the controller. Assuming you still have a program running in the XL500, you can save to the EPROM again. If not.. then the same answer as in the XL100 above.

Mark

[younus]

thanks, you made me satisfy, just only remaining confussion about XL100, that is,
Now suppose I have a back up or i saved it from running program now i wanted to eraze this ram prgram, to do this where is the push butten. thanks

[markw_mn]

I would never press the button unless you have a backup on disk. Yes, pressing the button will erase the running application. If you have one one EEPROM then you should still be able to start the saved one using an MMI. But, I don't think I would do that unless you knew you had a CARE pjt file backup.

[younus]

LON yes LON is very famous ,I read and heard about it but i need details with its full form, can you help me please,,,,,,,,,,,,thanks

[markw_mn]

younus.. What question do you have about LON? RE: XBS and 3rd party.. troubles.. if you are speaking of LON in general, give us an idea on what you want to know. Honeywell EBI/SymmetrE, no problem with 3rd party. WEBS-AX, no problem.

[maya]

Dear all,
I really need your help about Excel 500 controller (XCL5010). This is a totally new system for me and I have following situation. Some company has got that job on which I'm working on right now, but they didn't finish their job and nothing working correct. So, they used XCL5010 and some version of Care software, but they didn't leave their source programmes so I don't know what version is downloaded on controller. Because of that, I need to know, can I use any version of Care software with XCL5010 or I can't? I think that they used Care 4.0, but I'm not quite sure. Please help me, cause it's urgent. Thanks

[ctrlguy]

If you don't have the project file (.pjt) from the contractor, you're screwed. There is no way to pull the program out of the controller and into CARE (there may be a backup of the program in the non-volatile memory of the controller, but it can only be restored to the controller). A project file can be restored to any version of CARE of the same or later version as the one the program was developed in, so the CARE version is not that important.

[maya]

Thank you so much. I read in some post that there is no way to upload a program from a controller. I have Care 7.3 with license, so I need to know can I use this version of software if I reset the controller and delete all of previous projects (for XCL5010)? Is it possible? If I reset the controller, I will delete existing files (which are downloaded) or not?
Thank you in advance.

[ctrlguy]

My knowledge of CARE ends at version 5, but they are always backward compatible. If you have no project file, you'll have to rewrite the whole thing, but it will work to download the XCL5010 from CARE 7.3. Resetting the controller will wipe out the existing program, but if the program was backed up to the non-volatile, it will stay there, available for restoration, unless erased using another procedure.