Siebe Signal Front-end

[jimmyj]

I have a Siebe system at a customers building that they are considering changing to another manufacturer due to some bad blood with the local dealer. It seems a shame to do this and I want to help them gain access to the existing system so they can use it. Is there a backdoor password for signal that will get me in as an administrator, so that I can give the facilities people a password to use? Or is there a way to "reset" signals "user profile" back to the factory default, and if so what is the factory default password?
Thanks in advance for any info.

[Control Man]

1) The owner of the system has the right to request TOP LEVEL access and the dealer has to give it.

2) Are you experienced with SIGNAL and the process to setup variable level access.

3) Is the ORIGINAL software available , with the serial #.

4) There are a few back door access methods 1 involves the SERIAL #.

[jimmyj]

Thank you Control man for the reply, I dont think the owner has a disk, they are having problems locating the O&M manuals from the contractor. Is there a way to get the serial number off of the PC like a licence file or something to that affect?

[incontrol]

>I want to help them gain access to the existing system >sothey can use it.

What exactly are you trying to do? Are they logging in now? Changing a password won't help.

>reset" signals "user profile" ??????

[jimmyj]

They have a low level access password now, monitor only.
I would like to get them an administrator pass word so they can do what they need with out ripping all the stuff out of the building.
The user profile is like the user.dat file ( at least with Honeywell) and I assume Signal must use something similar?
My hope is it can be wiped and return it to the "just installed state" where there is a factory default password.

[Control Man]

In SIGNAL you go to ADMINISTRATION ( need hi level access to get to it ) and setup the USER , give them three passwords ( Signal uses 3 example being LET , ME , IN ) then you setup what you want them to access unlike setting up access in the panels were you assign a access level and it limits what is available to the operator.

[jimmyj]

Thanks CM, how does one get a high level access to open this administrator window? Thank you.

[incontrol]

The system should have been set up with accessible points. I'm sure it was but people kept screwing with it and someone asked them to take away access. I've got one site that kept setting the static setpoint to 70. Idiots. I'm sure these people have no idea what they are doing and that's why they have a bad relationship. Changing setpoints will not cure this and changing manufacturers won't help.

[jimmyj]

Control Man,
You stated "there are a couple of back door access methods" are you going to spill the beans here or just keep up on the hook? Thanks,jj

[Control Man]

1) Not keeping anyone on the HOOOK been buisy.

2)You do not have the 9 DIGIT Serial # off the software ( 1 of the back door tricks involves the serial # )

3) Not going to post all the secrets on open forum , get BOSS to send me info on how to get in touch with you.

[mechdesigner4controls]

super user
then try serial number

or super user pass then serial number

[mechdesigner4controls]

try right click on siebe logo to get serial number

[jimmyj]

Thank you I will try the above mentioned, sorry Control Man, I will have the BOSS forword my E-mail.
Many Thanks, jj

[mechdesigner4controls]

What ever happened ? Please keep us informed.

[jimmyj]

I sent my e-mail to BOSS asking him to foreword to ControlMan but I have not heard anything, CM did you get a message from BOSS.
I have been to the site and it appears you can rename the User.dat file on the PC and when you attemp to log in, it says the file does not exist would you like to create it, then after it is created (empty) there should be some default pass word but I was unable to figure this out!

[Control Man]

Have not recieved any email

[jimmyj]

Thank you anyway CM, it seems we are off down the road of ripping it out! The owners are pissed as hell about the whole situation and will stop at nothing to get Siebe out!
Thanks for your input though, I appreciate it.

[Control Man]

Where abouts are you located ?

[jimmyj]

Now CM, that is a loaded question if I ever heard one.
Does it matter where this customer is? In fact it does not, the Invensys dealers respect the borders and boundries amd that leaves the customer held hostage with this proprietairy system. Now that said, I attempted to secure the services of another Invensys dealer and they would not cross boundries. Just think if you bought a car and were locked in to only having one garage do anything to it for the next 15+ years! Not a pretty picture. Anyway thaks for your input on this it was helpfull.

[Control Man]

The question was to find out where you are located on the chance I could HELP YOU OUT ! had nothing to do with a LOADED QUESTION or INVENSYS DEALERSHIP RULES

[incontrol]

I'm convinced it's 100% due to poor communications and/or a tight wallet. Things work that get paid for.

[gruvn]

You could do any of those or you could

See my next post,

[Edited by gruvn on 08-23-2005 at 02:52 PM]

[gruvn]

In fact if you back up the program and send me the backup, and what you want the new password to be, I will set it up for you then you will have complete access to change it to what you want, and you will be off and running, I will charge you 500 dollars for this service.

1.) Backup the program through maintenance tool

2,) E-mail me the compressed folder

3.) Attach a note stating what you want the password to be, on this note also include your customers billing info with their po# for this service. ( this makes it legal for me to do it)

4.) The next day you will receive a new compressed folder , restore it into your signal program through maintenance tool, and the job is done, this way I won't have to tell you how I did it.

If your ok with this arrangement, let me know in this thread and I will get my e-mail addy to you.You will not be billed until you have restored the new folder and have verified that it is all working, then I will bill the customer that holds the serial number to the package.If you are not familiar with backup-restore process, I will walk you through it over the phone.

[Edited by gruvn on 08-23-2005 at 02:51 PM]

[Control Man]

If the system was not setup to allow them decent access to most of the features likely they do not have access to the maint / backup / restore feature

[gruvn]

Its a seperate program and does not require any access level. Its in the Signal program group ,

[jimmyj]

Thank you gruvn, what you suggest is a viable, and a really nice option and I will keep it in mind. However the gears are in motion with the change out and in the next few months will see the final outcome, either the owners are going to lock in to a total change out, or make mice,(and pay up)with the local Siebe office.
Now years ago I worked for an outfit that used to be a BC dealer and they were doing a few jobs now and then and I had some experience with XPSI and was wondering are the MZ and PEMS still programmed this way as I see XPSI on the local work station (could not get it to connect, either as xpsi under GCM or xpsi direct to com port?). And also where can I get a copy to use for testing and modifing the existing MZ's and PEM's from my laptop?
Thanks for all the healpfull input!
Regards, jimmyj

[gruvn]

XPSI, is till used , there is also another program out called Problock 3.5, its a made for windows version, it has problems though and poor support. I would never sell it to a customer.

The connection problems you are seeing sound like typical network or connection problems, try changing the baud rates in PSI and checking the cords and converter you are using, If these are running and talking to the GCM then the ASD bus should be ok,

Actually the more I though about it , I found an easier way to slove your problem, If you would backup the program and send it to me, I think I will be able to accomplish restoring the new passwords in a short amount of time, about a half hour, I would charge considerably less for this. Approximately 200.00

[Control Man]

Your maint tool , depending on which version of SIGNAL you have is not always accessible without higher level access, there is also a glitch on the backup program on a few versionsbut then I only helped do part of the beta field testing on DATA TALK SIGNAL long before it was bought by SIEBE.

XPSI has been discussed on quite a few threads on here over the past year or so.

[gruvn]

It's a simple fix to get past the password in Signal, I don't ever remember it being a big problem, although I have only worked with versions that started in about 96,

XPSI connection problems usually end up being a combination of cords or computer problem rather than a problem with the network, the RS485 ASD bus is pretty solid in my opinion.

[homebrewny]

Not sure if this is still an issue or the answer has been verified, but I will post for future reference.

Two things you can try to gain high level access into Signal.

If your logged in on a lower level but have access to use Signal's "Reports" option (which most users do), go into reports, select "admin" then select "users". At the bottom click "Display". It should display a report showing all the usernames and passwords programmed in Signal. Yea.....flakey, isnt it?

Siganl can be purcdhased fully customized and sometimes "Reports" will not be activated. You simply click the help link at the top of Signals main logon page and select "about". You'll see some different information there. You want the serial number. Leave the first and last usernames blank and enter the serial number as the password. That will get you in as a backdoor user. When you log in, you may only see blank buttons. Just click "file" on top then open...there you will see the different menues to choose. Pick a menu and I'm sure from there you will find what your looking for.

[jimmyj]

Many thanks, brewski!

[skrewt]

Just enter the serial number of the software (obtained by right clicking on the siebe logo in the upper left corner) in the password field leaving the user name blank.
once in, open the eningeer.mnu file from the file menu.

[makkhan]

Hi everyone,

Can anyone tell from where i can download SIGNAL from SIEBE the demo version and could any one help me in sharing engineering catalog of SIGNAL, like how can i make a communication with MZ series controllers and make graphics.

Thanks