PDA

View Full Version : if you gas burner fails to light



earlburnermann
04-29-2011, 07:16 PM
Hi, my name is Brian and I have 25 years working on oil heat. I'm upgrading my skills right now at Suffolk County Community College. I'm in the HVAC Program. I could use some help with my computer class. I'm working, with five other students, on a power point presentation. It's been a pretty easy course so far. But now I need some help. I'm doing my slides on what to do if your unit fails. Oil is easy. I'm just using the info from the sticker that just about every oil company pastes on the boiler. You know the one: is your emergency switch on. Do you have oil in the tank, ect.
Is there something like that for gas heating customers? If so, could someone give me the info that would be on it? The only people that will see this presentation are my classmates and the instructor. The instructor knows computers but he does not know heat or AC. I'd still like the info to be true though.
I'm going to guess that the only things an AC customer could check before calling for service is that the thermostat is below room temp and set to cool, that both the power supply to evaporator and condesor are in the on position. and if the unit is running but not cooling, to check the air filter.

Any help would be apprieciated! Thanks.

2old2rock
04-29-2011, 08:22 PM
Best advice is to follow the sequence of operation.
Each mnf is a bit different.

nes4ever69
04-29-2011, 08:34 PM
company's have had stickers that will ask customers is the filter clean, is the power on, is the thermostat set correctly, are circut breakers on. if that checks out and the unit doesnt work call 123-4567.

a good secratery will ask for more information to help the tech out. they will ask if the unit is running or not, no air flow they will ask if it is frozen (a/c) and instruct the home owner what to do if it is frozen.

the only good one i could add to it is are there new batteries in the thermostat.

earlburnermann
04-29-2011, 09:02 PM
company's have had stickers that will ask customers is the filter clean, is the power on, is the thermostat set correctly, are circut breakers on. if that checks out and the unit doesnt work call 123-4567.

a good secratery will ask for more information to help the tech out. they will ask if the unit is running or not, no air flow they will ask if it is frozen (a/c) and instruct the home owner what to do if it is frozen.

the only good one i could add to it is are there new batteries in the thermostat.
Thanks for your reply.

nes4ever69
04-29-2011, 09:47 PM
any time. i forgot one, is the gas on.

Robert norton
04-29-2011, 11:04 PM
Does your heater have a pilot and if so is it lit

earlburnermann
04-30-2011, 12:21 AM
I found this website for Ameri-Serve HVAC in Idaho. They had some infomative pages that will help me with this project. Here are two links to their site.

http://www.asi-heating-airconditioning.com/A_C_Troubleshooting_Tips.html
http://www.asi-heating-airconditioning.com/Gas_Furnace_Troubleshoot.html