AC wont work and Sears wont come out for 1 1/2 weeks

[rwynns]

Bought a 5 ton Puron Carrier unit 2 years ago with the 10 warranty and today in the 100 degree Texas heat the AC wont work... Called Sears and they said they cound not come out for 1 1/2 weeks. We have 3 foster kids and 2 little Yorkies with long hair used to AC, they cant live in this heat for that long with no AC... Called Carrier to see if we could get someone else out and they said it would void our warranty if anyone else worked on it but Sears.. Does anybody know what else we can do? The outside unit is working but froze up the inside was frozen too . The fan inside is not coming on, but the motor wasnt hot, so dont think it is the fan motor.. Can someone help???

Thanks

[Jultzya]

Switch the stat over to the 'fan on' position and see if the fan will run.

If so, run fan continually till they show.

[Jultzya]

If that doesn't work, buy a small window air for a couple of rooms to tie you over.

[Senior Tech]

Bet they bragged about their great service when they wanted you to buy from them huh...

[Dad]

Screw the warranty. Hire another contractor if it is that important to get it fixed and don't tell Sears.

What they don't know they can't report.

[git-r-dun]

Contact another company as your problem is not the air conditioner but your furnace (assuming it's a split system). Turn cool mode off and have contractor check and, if deemed necessary, replace your indoor blower

[mark beiser]

I fail to see how it would affect your warranty in any way if you had another authorized Carrier dealer service the system.

[mr big]

If you actually have an extended warranty through Carrier, you can have the servicing dealer changed on it by calling Carrier. Do you have paperwork from Carrier with a contract number on it?

[dhvac]

i am willing to bet the warranty is through sears and thats why carrier wont recomend anyone else

[dash]

Originally posted by mr big
If you actually have an extended warranty through Carrier, you can have the servicing dealer changed on it by calling Carrier. Do you have paperwork from Carrier with a contract number on it?



Best Idea.


System may have a ten year parts warranty,good at any dealer.

Call 800-CARRIER,and ask about switching .

[jonm]

Check your air filter.

[dnt]

First and foremost you want to maximize airflow across the evaporator coil go RIGHT NOW and check all supply vents make sure ALL dampers are wide open then go directly to the return air grille or grilles remove the expensive pleated filter (with the solid cardboard airfreshener blocking one third of the face) and stomp it down to the bottom of the trash can, install the cheapo high flow blue fiberglass filter without anything in front of it. If the coil still freezes, shut the unit off for a couple of hours with the fan in the on position (to help thaw the coil) as soon as it thaws turn it right back on for a couple of hours and run it, you can probably get it to run pretty good this way if you open up your airflows a bit. Most important thing is AIRFLOW AIRFLOW AIRFLOW AIRFLOW across the coil. If you have one of those silly electronic air filters just yank the guts out and throw it away they are notorious for blocking airflow. Stay cool. A call back to your warranty folks every time you have to shut the unit down to thaw (squeaky wheel gets the grease) probably at least three times per day would probably speed up your service call a bit LOL

[smokin68]

Sears has a satisfaction guarantee......keep calling them and state that you're not satisfied with a 1 1/2 week wait for service....go all the way to the top,not just the first person that answers the phone. If this doesn't work, call a local Carrier company(yellow pages) and discuss your options. Like was stated,check your filter. And next time don't buy through Sears,aka a middleman. Buy Direct.

[madmark]

is your fan able to run at all? switch to on and leave there. if the fan doesn't run call another service company. screw sears/carrier. let them prove you had it fixed. fan motor might not be hot because it plain just ain't running. could have an open winding. is your thermostat functioning normally otherwise? check your filter(s) condition (assuming THE FAN DOES COME ON!)only a few things it could be. good luck

[ct2]

AIRFLOW AIRFLOW AIRFLOW AIRFLOW across the coil.



How are they going to get :AIRFLOW AIRFLOW AIRFLOW AIRFLOW across the coil. If the BLOWER doesnt work!

[prodiyer]

Your icm module is bad

[classical]

Why do you idiots post stupid replies. First how do you know it is an ICM motor, second CT is right the blower must work to supply airflow. Read what the OP post before you make ignorant replies.

The OP has been given the best possible advice, contact another Carrier dealer and have them fix the unit. If you have a 10-year parts and labor warranty Carrier will change the contractor of record to the new company. Any Carrier dealer should be able to work on the system and be compensated by Carrier. That is the way Amana/Goodman Lennox and Trane/Am-Std work.

[prodiyer]

Classical you need to loosen up, big freaking deal if Im wrong about it being an icm motor. You dont have much room tellen anyone how they should do anything. Your install pictures on your companys web site belong in the wall of shame. Humble yourself your not as great as you think!

[caliweath33]

Have all of you forgotten that there is run cap on the indoor blower that could be the problem. Maybe no need to replace whole blower.

[Special Ed]

Originally posted by caliweath33
Have all of you forgotten that there is run cap on the indoor blower that could be the problem. Maybe no need to replace whole blower.

Not if it's an ICM motor, Genius.;)

[pipedope]

Carrier has 5 yr standard parts warranty just use carrier dealer part will be covered but you'll have to pay labor. I'm gonna print this thread next time a customer wants to buy from sears over 100 dollars for new equipment. Where are you located maybe someone here could assist you.

[hvac r us 2]

Originally posted by mark beiser
I fail to see how it would affect your warranty in any way if you had another authorized Carrier dealer service the system.


I agree, no reason you can't use another Carrier dealer.

[Milk man]

It is possible that you may be short refrigerant and that is why your frozen. You may think your motor isn't running, but it is.

[tinknocker service tech]

rwynns

just wondering how you made out with sears.has the unit been repared yet

[caliweath33]

Unit probably frozen because lack of airflow across evap coil due to bad run cap on indoor blower. Just my opinion.

[dpatty]

Glad I'm not a carrier dealer, what a nightmare.

[classical]

OHHHHH a rebuke and a critique from a monosyllabic newbie moron I am crushed. I have read your other post on this forum and as yet you have nothing of any substance to contribute. I do see however by being critized by you I am in good company since you also attacked Norm.

Point in fact you made a stupid response based on no facts and very limited information. Specifically no mention of the system having an ICM and besides that I have seen very few modules fail and have been installing them for more than ten years. Ten-years undoubtedly longer than you have been in the business or from wearing yellow filled diapers.

[Edited by classical on 07-16-2005 at 08:38 AM]

[davidr]

Originally posted by classical
I do see however by being critized by you I am in good company since you also attacked Norm.


Seems that I remember a guy by the name of fat eddy who used to do this exact same thing. :D

Wonder if this is a coincidence?

[James 3528]

Originally posted by classical
Why do you idiots post stupid replies. First how do you know it is an ICM motor, second CT is right the blower must work to supply airflow. Read what the OP post before you make ignorant replies.

The OP has been given the best possible advice, contact another Carrier dealer and have them fix the unit. If you have a 10-year parts and labor warranty Carrier will change the contractor of record to the new company. Any Carrier dealer should be able to work on the system and be compensated by Carrier. That is the way Amana/Goodman Lennox and Trane/Am-Std work.

I agree...some of these guys posting replies are dumber than the home owner.

[James 3528]

Originally posted by prodiyer
Classical you need to loosen up, big freaking deal if Im wrong about it being an icm motor. You dont have much room tellen anyone how they should do anything. Your install pictures on your companys web site belong in the wall of shame. Humble yourself your not as great as you think!

Based on having read a lot of Classical's post you don't need to open your 44 post mouth, Einstein. If it were left up to me I would show you how to get to Bob Vila's web site and lock the door behind your ass here.

[hvac r us 2]

Originally posted by James 3528

Originally posted by prodiyer
Classical you need to loosen up, big freaking deal if Im wrong about it being an icm motor. You dont have much room tellen anyone how they should do anything. Your install pictures on your companys web site belong in the wall of shame. Humble yourself your not as great as you think!

Based on having read a lot of Classical's post you don't need to open your 44 post mouth, Einstein. If it were left up to me I would show you how to get to Bob Vila's web site and lock the door behind your ass here.

ROFLMAO The ever-subtle James!

[prodiyer]

2 year old carrier puron system, I feel very confident that it is variable speed. What does amount of post have to do with anything. Classicals install pics are available for us to see and I sure wouldnt be proud of that sloppy work. So tell me guys if it is variable speed, DO YOU THINK THE MOTOR IS BAD?

[James 3528]

Originally posted by prodiyer
2 year old carrier puron system, I feel very confident that it is variable speed. What does amount of post have to do with anything. Classicals install pics are available for us to see and I sure wouldnt be proud of that sloppy work. So tell me guys if it is variable speed, DO YOU THINK THE MOTOR IS BAD?

Policy and customs here at HVAC-Talk dictates you don't criticize content in that area.That may denote what 44 post has to do with it and your name denotes that you are a DIY'er which policy also dictates here that this is not a DIY forum. So tell us. WTF are you criticizing Classical or doing here?

[prodiyer]

I dont care about any custom here if someone is going to call me a idiot. I simply took a guess at what the problem could be and there is no harm in that. James do you think a 2 year old carrier puron system is going to have a standard blower?

[James 3528]

Originally posted by prodiyer
I dont care about any custom here if someone is going to call me a idiot. I simply took a guess at what the problem could be and there is no harm in that. James do you think a 2 year old carrier puron system is going to have a standard blower?

You may see if you get to stay around much longer that a HVAC professional suggest and does not guess what may be wrong because we all know we are not there. 1/2 the customers I have can't accurately articulate what kind of system they have. But the blower issue is not primarily what I was talking about

I could care less about the blower and I suggest you take heed in what I am saying about how the forum works. .

[prodiyer]

The man put those pictures there for everyone to see. I can comment on them anyway I want. I would not of said anything about them if I was not called a idiot. If anyone is a idiot it is him for thinking those installs look good. James why are you defending him? Is it because he has alot of post, then your a idiot for that. 5000 post dont mean nothin when your work looks like that!

[James 3528]

The world turns on lessons learned. I will leave you with my fellow HVAC Professionals now for your next lesson. Eventually you will get the point.



Originally posted by prodiyer
The man put those pictures there for everyone to see. I can comment on them anyway I want. I would not of said anything about them if I was not called a idiot. If anyone is a idiot it is him for thinking those installs look good. James why are you defending him? Is it because he has alot of post, then your a idiot for that. 5000 post dont mean nothin when your work looks like that!

[dash]

Originally posted by prodiyer
2 year old carrier puron system, I feel very confident that it is variable speed. What does amount of post have to do with anything. Classicals install pics are available for us to see and I sure wouldnt be proud of that sloppy work. So tell me guys if it is variable speed, DO YOU THINK THE MOTOR IS BAD?



No,likely the module.

[prodiyer]

I agree with Dash, I mean after all he does have 8100 post!

[classical]

Actually Pear I really could care less about your opinion of my work because it is obvious you know nothing. Lets see what kind of work you do then we will talk.

As too a 2-year old R-410A system having a PSC motor or an ICM motor WTF. What does the type of refrigerant used have to do with the type of blower? Most jobs with R-410A don't have VS blowers. The VS motor is not a prerequisite to having or using R-410A. I called you an idiot not I said don't post idiotic responses. Making a guess at a problem with little information makes you a hack not a pro.

So little eddy go home suck on your thumb clean out your dirty yellow diapers and come back when you can play with the men.

[prodiyer]

Most 410-a systems dont have variable speed blowers? You sir are a idiot!

[dash]

Originally posted by prodiyer
I agree with Dash, I mean after all he does have 8100 post!


You really do like to start crap,no thanks ,I'll pass.Most all here know the truth.


It's 8103 now,since you are counting.

[Edited by dash on 07-16-2005 at 01:20 PM]

[dash]

Psc versus VS ,on a Carrier Puron system,depends on install date and likely the area of the country you are in.
3 to 7 years ago ,mostly VS,in Florida,last 2 to3 ,mostly PSC.


Sears sale ,could be either.

[jrbenny]

Originally posted by prodiyer
Most 410-a systems dont have variable speed blowers? You sir are a idiot! That's right. Most don't. I can most certainly say that the vast majority of Puron systems in my market do NOT have a variable speed motor on the indoor unit. Maybe you have a high end sales mix. However, the majority do NOT. I have worked for Trane, too. The same is true there. Most R410a systems do not have VS indoor units.

A little advice...shut your hole. There are some very knowledgable people on this board. You, sir, regardless of the number of posts you have, do not fall into that category at this point.

Want to give some bad HVAC advice, go somewhere else. Want to learn and grow with the rest of us, stick around and quit diagnosing systems with no information given by the homeowner. Better yet, quit diagnosing systems for homeowners unless you are on the job. There are enough idiots diagnosing systems via the Internet for homeowners.

[prodiyer]

To simply state that most puron systems are not variable speed. Is a idiotic statement with no facts.

[Dad]

Originally posted by prodiyer
Most 410-a systems dont have variable speed blowers? You sir are a idiot!

Forget that I am associate here and the fact that I really don't care for your attitude since you have been on our site....never mind about my personal opinion because it counts about as much as yours here... dittly.

But until you can match James post count and his ability to see clearly through the BS from other posters, you may want to rephrase your idiot comment to

"You sir have a different opinion than I."

thanks

IMHO

[dash]

Originally posted by prodiyer
To simply state that most puron systems are not variable speed. Is a idiotic statement with no facts.



There are things you don't know about a lot of posters here.

Trust me he knows and is in a position to know.

[jrbenny]

Originally posted by prodiyer
To simply state that most puron systems are not variable speed. Is a idiotic statement with no facts. Are you really that much of a fhackin retard? Do you have any idea of the distribution numbers of Puron units and systems? I do. I see the numbers every month. You, sir, are the idiot in this discussion.

[prodiyer]

We are talking about a 5 ton, 2 year old carrier puron system. Most of these have variable speed blowers., if not all. Was I breaking any hvac-talk rule by saying the icm module was bad. If Im wrong so be it, that was just my guess. It did not hurt anyone. Are we not aloud to make a guess at what could be wrong? I did not give any directions on replacing anything.

[prodiyer]

Jrbenny lets see the facts then.

[dash]

Originally posted by prodiyer
We are talking about a 5 ton, 2 year old carrier puron system. Most of these have variable speed blowers., if not all. Was I breaking any hvac-talk rule by saying the icm module was bad. If Im wrong so be it, that was just my guess. It did not hurt anyone. Are we not aloud to make a guess at what could be wrong? I did not give any directions on replacing anything.

Personally,I don't see that being called an idiot for ,saying the ecm ids bad,was called for ,just my opinion.Could have added "could be",etc.,but it really did no one any good to post that.Now after that,you've created your own situation.


My advice is to use the search function,search on "chillbilly" as the poster and go mess with him.


Distributers numbers aren't going to get posted on the net.If you are really in the business ,I'd think you would know that.


Seriously this is a great site,why not take a step back,and look for the value here,not an arguement.

[Edited by dash on 07-16-2005 at 01:59 PM]

[condenseddave]

Read the first post (http://www.hvac-talk.com/vbb/showthread.php?threadid=79383)


LMFAO.

He's not even in the field.

[condenseddave]

I have over 11000 posts, so I'm certain he'll agree with me.

[James 3528]

Originally posted by condenseddave
Read the first post (http://www.hvac-talk.com/vbb/showthread.php?threadid=79383)


LMFAO.

He's not even in the field.


Originally posted by prodiyer
Say what ever you want. Its working better than ever. You guys on here think your kings. You think A/c equipment is so complicated.I found it to be a piece of cake, I might even start my own company. I FIXED IT!

pro diy er

[MadeinUSA]

Originally posted by prodiyer
Are we not aloud to make a guess at what could be wrong? No sir, you are NOT allowed to make a guess, because when you do, you are devaluing MY industry I and my friends make a living in. We do NOT need you to help make it any worse than it already is thanks to lawlessness, and other acts of unprofessionalism.

Do yourself a favor, sit back and take a breath. Ask yourself, why would all these people who do not know me be instructing me to cool my jets? Did you ever think you just might possibly be out of line? Before you answer, stand up, step back and breath. Then come back and sit down, and read for 5 days before you respond again, and I think maybe, just maybe you might have a different prospective about what this site is about.

[Dad]

Originally posted by prodiyer
Say what ever you want. Its working better than ever. You guys on here think your kings. You think A/c equipment is so complicated.I found it to be a piece of cake, I might even start my own company. I FIXED IT!


I like the sound of that....

King Dash
King James
King JR
King Classical
errr...
King Dave ?? Let me think about that one...

King Lusker??? Nope keep me away from residential systems give me my 20 tons and leave me alone.

[Mr Bill]

Originally posted by condenseddave
Read the first post (http://www.hvac-talk.com/vbb/showthread.php?threadid=79383)
LMFAO.
He's not even in the field.

I buy the already heated freon so saves me a lot of tape. :D

[Dad]

Just thought I would add a side note from another Professional Member. It maybe time to rethink how things are handled around here and new practices implemented.





Originally posted by XXXXXXX
Gonna go out on a limb here! YOU guys that continue to post responses to tech / repair questions from the HOs are a bunch of IDIOTS! There, I said it! Fighting words? Maybe, maybe not. If you don't care about prostituting your own industry, yourselves, and your livelihood, then no one can help you.

Got a comeback? Probably not. You are too busy fitting your head through the nearest doorway to worry about dropping that huge boulder through the bottom of your own boat! That's right! You're gonna sink your own ship!

And guess what? Nobody here is gonna throw you a life preserver. And you think the HOs you been helping care?
Ha. Ha. Ha. If they gave half a rat's rear quarters about you or your "expertise" then they would be on the phone PDQ to get you out to their home.

Naw, why should they do that? When you're willing to guide them step by step through the process. And, hey, if there IS NO PROCESS, that's okay too. You don't want them to think your a friggin idiot, do ya? Naw, if you're not sure of the problem you'll MAKE SOMETHIN UP!

So have it guys. While you're doing this, I just hope you don't wake up during the surgery. That would be the operation that you're undergoing to remove any sense of self-worth and dignity that may have existed at one time in the past!

Seems a lot of you get a little miffed when someone pushes your 'button.' Well, I'm hoping this pushes your button, and you snap out of this self-induced coma.

[MadeinUSA]

prodiyer
Member

Registered: Jun 2005
Posts: 52
My a/c quit working and I had a tech come out. He found the metering valve bad in the airhandler and wanted over 500 to replace it. Well I wasnt paying that much so I removed the last 20 feet of insulation on the bigger line to the unit outside and put heat tape on it. Buy doing this Im heating the refrigerant up and turning it into a vapor so theres no liquid to the compressor. Everything has been fine since I did this and I thought you guys might start doing this if you run into a metering problem.


06-30-2005 06:06 PM 1



This has to be the most funniest post from a DIY'r I have ever read. And to think he feels he could be a "professional" HVAC/R technician even brings more rolling laughter.

[condenseddave]

He'd be in tears within a week.

[condenseddave]

Originally posted by James 3528


pro diy er

Yeah, I saw that after I realized what was going on with the other thread.

His house is going to burn down from that hacked heat tape install, I'll bet.

[James 3528]

Time to back off..the guy has a mental problem.

[prodiyer]

LOL! you guys are brilliant. You know Im right about the module being more than likely what is wrong. Go back and look at the OP. The blower doesnt run and its not hot.

[MadeinUSA]

You’d do better to go take your heat tape off your suction line, the fat pipe, and wrap it around your mouth and plug it in where you get real warm and fuzzy.

[MadeinUSA]

Hey genius, when are you going to apply for the patent for the new flooded coil design you invented?

[MadeinUSA]

Originally posted by prodiyer
LOL! you guys are brilliant. You are starting to pay attention I see. Maybe you could be good in HVAC school after all.

[Dad]

If everyone is in agreement then I will close this thread.

I believe that there is nothing more here to gain but name calling.

Are we in agreement?

[James 3528]

Do it...and ban this moron.

[will 2]

Who is this "XXXXXXX", I'd like to shake his hand.

[MadeinUSA]

Prodiyer:

Seriously here, I really think you should attempt a meeting with the DOE so you could save us all from relying on foreign oil with your new high latent flooded coil design. You do know what latent is don’t you?

Agreed lusker

[James 3528]

Originally posted by will 2
Who is this "XXXXXXX", I'd like to shake his hand.
http://www.hvac-talk.com/vbb/showthread.php?threadid=80366

[MadeinUSA]

Although he did not use the word “idiot” in his last post.

Maybe he was trying to form one of those new alphabet soup organizations Dave was talking about.

What do the letters I_D_I_O_T stand for?