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ajaj
10-24-2004, 04:06 PM
Hi everybody,

I am searching for a suitable format for an agreement for maintenance contract of air conditioners with all the necessary terms and conditions???
Warm Regards

R12rules
10-24-2004, 06:30 PM
Can you be more specific?

Are you searching for a pre-written PM contract?

Describe the units being included.

Are you meaning light commercial RTU's?

Glad you got a pending contract.

kleerline
10-24-2004, 08:50 PM
Do a sesrch for Jackie Rainwater Follow all links to find his E-Mail and write him!!! He wrote the book on P.M..

Steve Wiggins
10-25-2004, 06:20 AM
You might want to call it "planned maintenance". No guarantee that you are preventing anything. In most cases PM is a consumer scam intended to line the pockets of hvac companies and train rookies.

So Planned Maintenance Scam may be a better term.....PMS

Stamas
10-25-2004, 07:37 AM
from the HVAC's version of the John Birch Society-Steve.
Try Obrien Global for a inexpensive program your can customize. On a DOS based program but works OK. Also check out ESC's programs. There are others and I'm always looking for better ones. I'm not sure what all they do, maybe too much. But I'm still loking into them myself.
Steve, does it take more talent to fix HVAC/R equipment or more to keep it from failing? I know companies that don't even get out of their trucks to do the maintenance/"inspections', others who use it as a foot in the do to sell anything they can from systems to air purifiers to laundry soap-equally if not more who do a thorough job of cleaning and tuning to make it really profitable-allowing each following maintenance to be less time consuming. Making improvements, educating customers on using their equipment and other items.
I always wonder if you really practice what you "preach". Why not just close up shop and go work for the government-seems to be your calling. Office of Home HVAC Security?

ajaj
10-25-2004, 05:22 PM
Thank you R-12 for your prompt responce!
1) We deal in Air conditioning sales, installation and maintenance of the same (window Acs, Split Acs and Aircooled Ductable Packaged Air conditioners.

2) Presently, We are a small size organisation. And we are operating our business based on certain traditions in prevailing markets here in our country.

3) We are planning to restructure our small organisation and hence would like to know many things about this business i.e. how our other friends from the developed part of these world are operating this business? and belive me my friend this is an effort to understand this business better from new friends who are like us or more experts than us. We strongly belive, "Knowledge increases by sharing it with others, and not by hiding it!"

4)We would like to know the style of doccumentation used for this business i.e. Agreement formats alongwith Terms & Conditions, Complaint Reports etc.

Type of Tools, latest tools, Refrigerant Recovery units and usage.

How you manage to maintain the units there? What is the approx volume each one of you is handling? What is the amt. of manpower that is required? etc.

5) What is the price structure that is applicable there for different services e.g. Attending Complaint, Leak Detection, Dehydrating the System, Charging Refrigerant, yearly Maintenance Ordinary and Comprehensive etc.

Please Try Providing Us Detailed Information, as much as possible.

Warm Regards,

Paul R. Burkett
10-27-2004, 08:20 PM
A business that is not profitable will not stay in business long, or it will stay small.
1.) Don't be a whore. That is someone who will under cut every other companies prices just to get their foot in the door. Be competitive and do good work.
2.) Know your product and how it works. Most people do not know that the warranty on new equipment says that the warranty is valid only if service is done every season. That is a tool to use to come back two times per year.
3.) Most of the time you will be in the house with the woman of the house, teach your people to be clean, courtious and polite and keep their eyes focused above her neck.
4.) When some one says "thank you", you say, "you're welcome", not "No Problem". (That is one of my pet peaves.)
5.) Prices? we can not discuss that on this site, that's the law.