climate master thermostat or generic

[dforster2]

My contractor wants to install honeywell heat pump thermostats on my two tranquility 27 units. He has never installed a climatemaster thermostat and is checking to see what it would do and how much it would cost. He knows nothing about the their thermostat.

I have read in their brochure that it monitors system performance which a generic honeywell would not do. I would assume it would require thermocouples and other sensors to be installed as well.

I called tech support at climate master and they were zero help. They actually didn't even want to talk to me about it and were quite rude and only said "it will give you fault codes, is there anything else I can help you with." Needless to say I was thoroughly unimpressed with their customer service. I hope this is not indicative of the service I would recieve in the future. But that's a separate issue..

[teeball57]

As long as a Tstat meets staging requirements and is heat pump ready it will work. A Climate master Tstat may be able to read fault status (depending on model). Honeywell has a new GEO friendly Tstat which can delay upstaging and minimize aux. usage. In short no special Tstat is required.

[dforster2]

Thanks. I know it doesn't require a special one really. but in their brochure it makes it sound like you get more features with their thermostat. Like the efficiency monitor, etc. I just like to know everything so thought it would be neat to know temperatures and efficiencies, etc. But I am looking into putting in some type of monitors myself later. Like that WEL logging system.

[carm1575]

I have a T27 as well. My contractor used a Robert Shaw tstat which has a day / night setting but does not know about T27 fault codes or efficiency. The T27 tstat may require extra wires to carry the info to the geo.

[gmartin]

I have a TTV049 Tranq27 and have had the Honeywell 8000 series on it to stat and seemed to work with no problems and has a light that would come on if a error code was present. I now have stepped up to the 9000 series (pro IAQ) because i added a steam humidifier as far as ican tell it has no error indicators but still works well with the tranq27. The new 9000 series come with Geo options built into the setup settings. Oh if you get one and expect any help from Honeywell forget it unless you have a contractors licences, They will treat you the same as climatemaster. Your not the only one they treat like this I had the same results, along with emerson the Mfg of the copeland compressor. I guess these companys forget that when we buy there product we are paying there bills.

[Schulz]

Most manufactures don't want to give tech help unless the person in a licensed contractor and that's mainly for legal reasons.

Regarding the Climatemaster tstat, it has the ability to put the control board in a test mode to retrieve fault codes, other tstats do no do this but, keep in mind this only for the higher end tstats not the lesser ones. They can do this with additional wires.
One of the faults codes is a performance monitor so that is probably why it says efficency monitor in the literature.

[Schulz]

Sorry, I meant they do this with out additional wires.

[dforster2]

Thanks.

I just found it odd that they put that information in their brochure and then nobody at the company knows what I'm talking about or wants to help me find out.

Do you know if there has to be thermocouple wires or any other extra wires installed to allow the thermostat to work properly and give the performance data? It would kind of be nice to know how efficiently it is operating & give you water temps, etc. If all it does is provide fault codes for repair it seems like the techs would prefer that over me, I'm not going to work on it..

[gmartin]

That is correct under the setup mode you can access the error message codes. Just be nice to see from the run mode.