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View Full Version : Orca view Panel Factory set Password



XRRIDER
02-19-2010, 08:14 AM
Does an Orca 3.2 and 3.3 panels have factory username and passwords like the intellicon panels did?

kontrolphreak
02-19-2010, 08:24 AM
No they do not. ORCAview has the user name and password.

kontrol out

XRRIDER
02-19-2010, 10:42 AM
So my Username and Password I enter to Orcaview will let me connect to any Orca compatable panel?

CE-TECH
02-20-2010, 07:15 AM
Yes sir

XRRIDER
02-20-2010, 11:14 AM
well then I'm really confused? I have ORCAview software and a usb dongle and I cant connect to my own panel at home and aslo one of my customers. I'm new to ORCA panels but not Delta. I have 5 accounts with Intellicon panels and no problem connecting directly and remotly(dialup) Could anyone direct a newbie to some good free ORCA guides?

kontrolphreak
02-20-2010, 11:31 AM
Obvisously you are having some issues connecting to your panels. If you would post a detailed list of of the controller/cable/software/and usb key maybe someone will help you, but these multiple generic threads asking vague questions make you appear like a DIY. If and when you decide to get rid of the usb key let me know (email is in my profile).

kontrol out

CE-TECH
02-20-2010, 01:43 PM
[QUOTE=kontrolphreak;5961442] If and when you decide to get rid of the usb key let me know (email is in my profile).

You a slick one Kontrol. Always waiting for someone to get rid of their key.
:oops:

kontrolphreak
02-20-2010, 02:54 PM
Always good to have a spare key around, just like for my truck!

kontrol out

XRRIDER
02-20-2010, 04:16 PM
I hear you! Took me years to get a key. When a local factory went under I knew the maintenance manager and asked if I could have the install disc and usb key. He was cool with it because they were taking out the panels and installing it in a sister factory in another state and he wanted to piss of the Delta guys. I got the panel when we removed it from a customer’s warehouse that was controlling an Engineered Air unit. The local Delta rep was charging a fortune to manage/fix the system and they could not get it to work properly. After a year of this grief for a simple system they asked us if we could work the controls where we service the gas system. Told them no so he wanted our Johnson system installed. Now I have a panel, program and a key so I have a great opportunity to learn the ORCA system right at home.

OK with that said this is what I have:
I have a DSC1280 Panel with a V3.30 Chip in it. I'm running ORCA View 3.22. My usb dongle is a DOW321E. I have various cables which I use to connect to Intellicon panels as well as Johnson Facility Explorer which my company installs. I've tested each cable and they all work fine for those systems.
Are my versions compatible with each other? Are my normal cables wired right for an ORCA panel?
I'm relatively new to BAS but picking up the knowledge quickly. It is the ORCA systems that I have yet to conquer. The local Delta rep and I don't see eye to eye so there is no support or training available.

kontrolphreak
02-20-2010, 04:48 PM
Well there you have it. You are trying to access a v3.3 panel with v3.2 software. As far as I am aware you need to have the same or lower rev of firmware in the controllers as the software. Seeing you are trying to access a controller with a higher rev of firmware could be your problem.

From Delta's website:

"ORCAview has been released with the following versions: 3.20, 3.21, 3.22, 3.30, 3.33 The version of ORCAview used has to match the version of firmware in the controllers. However, multiple versions of ORCAview can be installed at the same time, provided that the oldest version is installed first."

As to the physical media connection you might be able to use a generic usb to RS-485 converter and attempt to connect to the RS-485 buss. Or if you have another BACnet/IP-Ethernet to RS-485 router from another vendor you could install the DSC-1280 on the buss and connect to the controller via UPD/IP through the BACnet router (this I have done with both a Reliable Controls Ether-Link and Andover bCX).

For direct connect the Bluetooth device from Delta is how I connect to the RJ-45 service port on Delta products. I have not tried the method I mentioned above. You need to either down flash the 1280 to 3.2 firmware or get a copy of ORCAview 3.3x (3.33 R2 being the latest). Without the correct cables and Flashloader you will have a hard time accomplishing this. Best bet is get a 3.3x ORCAview install disk and 3.3x usb key. Offer still stands for taking that older key off your hands, I still have a couple of customers that use 3.21 and it might come in handy one day.

kontrol out

XRRIDER
02-20-2010, 04:51 PM
Well there. That makes sense. I'll have to see if I can find a 3.33v software. Anyone have a copy I could buy?

kontrolphreak
02-20-2010, 04:57 PM
Your local Delta rep does!:couchhide:

kontrol out

XRRIDER
02-20-2010, 06:44 PM
Just so I know how much sould I expect to pay and does it come with a new usb dongle?

AutoPilot
02-20-2010, 07:03 PM
if you have the original disk, there's a program on it called flashloader.. you can connect to the DSC with an RS-232 cable (instructions are in the manual on the disk). Once you have connection you can downgrade the DSC version to 3.22. There weren't very many problems with that version. Versions 3.30 and 3.33 just added some new features-- bluetooth connectivity was the main new feature. The bluetooth con768 lets your laptop go cable free.

XRRIDER
02-20-2010, 07:27 PM
Thank you. I appreciate the information. I'll give it a try.

CE-TECH
02-21-2010, 09:26 AM
You have two options to play with. Either get a copy of 3.30 Orcaview or get a firmware file to downgrade your panel to 3.22. Don't bother attempting to get the V3.33 Rs Orcaview as it won't work with the V3.30 panel. You will be able to see the points and such but won't be able to look into the GCL+ programming. I would suggest trying to get the v3.30 Orcaview so that way you don't need to worry about downgrading the panel. B/c if that downgrade gets interrupted midway you might as well throw out the panel and send me the software lock.
Good luck in your searches and always remember CE-Tech would appreciate the lock more than Kontrol :)

XRRIDER
02-27-2010, 09:42 PM
Ok Guys;
I now have a full copy of V3.33 Delta Software Suite. Installed and works with my 3.22 key. I'm connecting with a Belkin seriel to usb - BB-Electronics RS232 to RS485. Then I'm using a 6 conductor wire conecting to the Net1 RS485 pins. With Data A-(#2) to the "-" pin and Data B+(#5) to the "+" pin.
When I log into Orcaview I connect using "Seriel 1(BACnet MS/TP)"
The Navigator window opens up yet I don't see the panel. I choose to "Find New Devices" and still no panels.
Thank for any help you can offer. Still reading as well.

CE-TECH
02-27-2010, 11:19 PM
Well first of all the 3.33 orcaview won't work fully with the 3.30 panel.
And are you attempting to connect to the panel from your workstation by using the NET1 terminals?

XRRIDER
02-28-2010, 06:52 AM
I don't get Delta products. It's like a big secret to communicate to the panels. So many versions of software and panles that are not compatable with each other?
Could you suggest the best method for me to connect to my panel that I have with the available connections and software I'm using without buying a new converter?

CE-TECH
02-28-2010, 11:22 AM
I mentioned way back in the thread that you could use one version with the other. Is your panel an E panel? Meaning does it have an ethernet jack on it? Other than linking it with another BACNet compatible panel you can connect to I'm not sure how else you could connect... Someone else may have an idea

amsolo
02-28-2010, 12:33 PM
To connect with a Delta Panel, I think need to get their CON-768 serial converter. I'm thinking that is your problem. Remember reading that somewhere.

CE-TECH
02-28-2010, 02:22 PM
Yes you need a CON-768 unless your panel is a Ethernet panel.