cehs
05-31-2001, 12:29 AM
TOP PERFORMANCE MANAGEMENT FORMULA
1. Show honest and sincere appreciation at every opportunity.
Make the other person feel important . . .
2. Don't criticize, condemn or complain.
3. Make your cause bigger than your ego.
4. Work for progress not perfection. (efficiency?)
5. Be solution conscious NOT problem oriented.
6. Invest time in the activity that brings the highest return on investment according to mutual priorities.
Effort alone doesn't count; results are the reason for activity.
7. Fulfilling responsibility is a good reason for work.
Self-discipline is the method.
8. Recognize and accept your own weaknesses.
9. Make check lists and constantly refer to them.
(Master action list - Daily action list.)
10. Always show people in your life the humility of gratitude.
6 ACTION STEPS FOR PERFORMANCE ORIENTED MANAGERS
1. Give regular, specific, and observable feedback on performance.
2. Respect the lines of communication and authority.
3. Make timely decisions.
4. Be accessible.
5. Encourage creative ideas.
6. Provide PERSONAL support.
10 DOUBLE WIN RULES THAT LEAD TO TOP TEAM PERFORMANCE
1. A smile is the most powerful social tool we have.
2. Listening is the most neglected skill in business.
3. Talk in terms of the other person’s interests. Check out the other person’s point of view.
You will find a uniqueness and special ness in others. Others are interested in you when they are discovered.
4. Ask questions you know the answers to. You will see the other person’s perspective.
Most ideas are more acceptable when we discover them ourselves.
5. Actions speak louder than words.
Model the behavior and attitude you want the other person to possess.
6. Give assignments that allow you to express faith and confidence that the other person can successfully perform in the assigned task.
7. Always make requests, NEVER give orders.
8. Develop the ability to use the narrative story and meaningful analogy.
These are powerful teaching tools.
9. Be respectful - Be on time, or inform others why you will be late.
10. Return phone calls and letters immediately.
There is no excuse for not doing so.
Show respect for a job well done.
REAL job equality is feeling we have a stake in our company’s success.
We must INVOLVE employees, NOT CONTROL them.
Keep skid chains on your tongue.
Cultivate a calm persuasive voice.
In any discussion your objective is to win them over, NOT win over them.
Be short on promises and long on fulfillment.
Be interested in the goals, home, welfare and families of those with whom you work.
Being the boss does NOT mean you are always right.
Be open-minded. Discuss but don't argue.
Minds can disagree without being disagreeable.
Be careful of employee’s feelings.
When someone is resentful, the best way to remove the chip is to let him or her take a bow.
Workers want management they can look up to; but management which does NOT look down on them!
1. Show honest and sincere appreciation at every opportunity.
Make the other person feel important . . .
2. Don't criticize, condemn or complain.
3. Make your cause bigger than your ego.
4. Work for progress not perfection. (efficiency?)
5. Be solution conscious NOT problem oriented.
6. Invest time in the activity that brings the highest return on investment according to mutual priorities.
Effort alone doesn't count; results are the reason for activity.
7. Fulfilling responsibility is a good reason for work.
Self-discipline is the method.
8. Recognize and accept your own weaknesses.
9. Make check lists and constantly refer to them.
(Master action list - Daily action list.)
10. Always show people in your life the humility of gratitude.
6 ACTION STEPS FOR PERFORMANCE ORIENTED MANAGERS
1. Give regular, specific, and observable feedback on performance.
2. Respect the lines of communication and authority.
3. Make timely decisions.
4. Be accessible.
5. Encourage creative ideas.
6. Provide PERSONAL support.
10 DOUBLE WIN RULES THAT LEAD TO TOP TEAM PERFORMANCE
1. A smile is the most powerful social tool we have.
2. Listening is the most neglected skill in business.
3. Talk in terms of the other person’s interests. Check out the other person’s point of view.
You will find a uniqueness and special ness in others. Others are interested in you when they are discovered.
4. Ask questions you know the answers to. You will see the other person’s perspective.
Most ideas are more acceptable when we discover them ourselves.
5. Actions speak louder than words.
Model the behavior and attitude you want the other person to possess.
6. Give assignments that allow you to express faith and confidence that the other person can successfully perform in the assigned task.
7. Always make requests, NEVER give orders.
8. Develop the ability to use the narrative story and meaningful analogy.
These are powerful teaching tools.
9. Be respectful - Be on time, or inform others why you will be late.
10. Return phone calls and letters immediately.
There is no excuse for not doing so.
Show respect for a job well done.
REAL job equality is feeling we have a stake in our company’s success.
We must INVOLVE employees, NOT CONTROL them.
Keep skid chains on your tongue.
Cultivate a calm persuasive voice.
In any discussion your objective is to win them over, NOT win over them.
Be short on promises and long on fulfillment.
Be interested in the goals, home, welfare and families of those with whom you work.
Being the boss does NOT mean you are always right.
Be open-minded. Discuss but don't argue.
Minds can disagree without being disagreeable.
Be careful of employee’s feelings.
When someone is resentful, the best way to remove the chip is to let him or her take a bow.
Workers want management they can look up to; but management which does NOT look down on them!