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berg2666
09-23-2009, 10:51 PM
Trane WebOps board is stuck in BootUp Mode and will not come out.
Cycled power three times and it stays the same way.

Cannot connect by IP address and cannot Direct connect through 232 console port.



What next.....

No summit workstation. BCU goed to webops and customer uses that.

WebCTRL
09-24-2009, 03:00 PM
Nightmare product. We have removed some of these and replaced them with ALC WebCTRL with BACnet interface to BCU. Obviously you have to program the BCU for BACnet comm link. I guess you could do the same with an NAE and use Metasys.

Good Luck with with the WebOPS. How many do you have in the Shreveport area?

berg2666
09-24-2009, 08:37 PM
Only one WebOps here that I know of.

We are going to go the NAE path.

WebCTRL
09-24-2009, 10:29 PM
Only one WebOps here that I know of.

We are going to go the NAE path.


Much better solution for the customer and for your servicing of the system. Good Luck!