SERVICE MANAGEMENT Sessions

[the editor]

From motivation to training, service management issues are often the fulcrum on which the business balances. There will be four classes in this track. Stay tuned for more announcements.

<dl><dt>Fun and Effective Customer Service Training Methods (http://www.hvaccomfortech.com/seminars/seminar-list/#fun-and-effective-customer-service-training-methods). Presented by:
</dt></dl>

Steve Coscia, Coscia Communications, Havertown, PA