LON wather 3 Plugins Missing after loading on new machine.

[simsd]

I have LW3 loaded on a new machine (old Machine was XP and new one is Vista). I have re-licensed the LW3 so we are good on that part. What I don't understand is that most of the plug-ins are missing.

I have spent the last three hours downloading and trying to upgrade Smartinstaller and have also used the Vista Patch.

I did find a whole bunch of plug-ins under a Computer/Local Disk (C:')/Distech Controls Downloads.In this file I can find the following:

BCS_Distech_Controls_RTU-L V200 Setup files (one as an example but there are many more) and the

Distech Controls EC-RTU-L Configure V108 Setup file.

If I double click on the Setup file, it will then send the Plug to wherever it is supposed to go. When I then open up LW3, it is now there. But surely, we shouldn't have to do this for all of the plugins, should we?

[klrogers]

Yes, or with smart installer check the box to install automatically.

Kevin

[simsd]

KL,

Thanks - I did click the "Install Automatically" button. I guess this is just one of the quirks of Vista?

[simsd]

Got to the bottom of it. It was that Firefox was not updating the Smart Installer.

I uninstalled Smart Installer and then reinstalled it through IE7 and all was updated and worked correctly.