View Full Version : American Auto Matrix Broadcast Help
11-23-2008, 12:11 PM
Hey every one, have not been on for a bit been real busy but its nice to see every one still around. Im working with the gc'1s again. The problem I am having is that the out side air temp is comming up as -30 after its been broadcasted. Befor being broadcasted it shows the correct temp. I have been back and forth up and down with this and can not figure out what is going on. I will post screen views of the contorller sending and one of a controller that is receiving.
11-23-2008, 12:58 PM
Are these controllers on the same PUP trunk or different trunks on the SAGE? If they are on the same trunk, try a zone broadcast.
11-23-2008, 01:09 PM
Also make sure that FE02;OI is set to 1. If not, it will try to read from FE02
11-23-2008, 01:17 PM
Well the overide is set right and its on the same trunk. I tried to use the zone also but no luck. Also we no longer have the sage hooked up. Its been off for months with no problems.
Any other thoughts?
11-23-2008, 02:08 PM
Looking at your SoloPro screens you have everything setup right. I have a couple of GC's at the office. When I get in tomorrow I will set up a peer to peer broadcast and post the results.
11-23-2008, 03:27 PM
With no Sage online, do you have one of the PUP controllers set as a full administrator for token-passing purposes, with the broadcasting controller set as a peer to receive the token? It's been a while since I had to set up a broadcast, but I think the token is required. You'll have to ensure that someone on the network can recover the token and pass it around where needed.
11-23-2008, 04:14 PM
yes there is a controller set up with full admin and token recovery, that is also the same controller that is sending the broadcast out. Its been set up like this for about 5 mons with no problems. I even tried replaceing the gc1 controller.
11-24-2008, 08:58 AM
I set everything up a few minutes ago and the only way I got anything to work was to add the serial number of the controller recieving the broadcast into the broadcasting controller under System/ First Peer unit number. Then it worked fine. This attribute defaults to 65535 and will need to be changed. Shoot me an e-mail if this doesn't work. Maybe I can give you a call. I will have some free time today. Good luck.
11-25-2008, 04:25 PM
Thanks for the help yesterday. I am formating the computer with Auto Pilot and am going to start over. I tried everything I could think of to stop that run time error and no luck. So I transfered the license over to another computer and will transfer it back when I am done setting it back up. I backed every thing up in terms of the graphics and pages so I will re use them and will just have to rebuild the object server. I really wish they would have purchased the Jace with the pup drivers.
On another note I am going to try setting the broadcast time to zero on the broadcasting controller. That is suppose to make in continues broadcast why it has the token. If I come up with the answer I will keep you posted so you know for future reference.
11-25-2008, 07:26 PM
:eek:WOW I lost the Auto Pilot / Object Server License during the transfer, I will have to submit a EULA to have the key re issued and hope they will re issue it. It said it said the transfer to the destination file was complete. Then when I put it in the machine its telling me the license has not been transfered out to the destination file.
I officaily hate American Auto Matrix.
11-25-2008, 09:37 PM
Maybe you'll have better success with their new "we've re-invented the wheel yet again" product line...
11-26-2008, 06:23 AM
Your SoloPro seems to be set to SoleMaster. I'm willing to bet that this is causing tokens to collide on the network and make broadcasts not work. As a test, set broadcasting up to a continuous state and close SoloPro for a minute or two so its totally off the network. Check your peer controllers and I'll bet you that the broadcasts work.
One of the tech support guys I dealt with for a long time suggested this once and it always appeared to be my problem when I had an issue with Broadcasts.
As for your Auto-Pilot licensing woes, I wouldn't be too worried about it. Just call Inside Sales and explain the situation. If I were you, I'd do a VM-Ware backup of the PC after you get the license. It's not Auto-Pilot...its CrypKey and I've had more problems with it on third-party interfaces than just AAM's stuff. Besides, I would not be worried about their new product line as it won't be using CrypKey anyway.
11-26-2008, 08:52 AM
ok thanks and I am going to try taking solopro off for a few mins.
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