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mechinc
09-18-2008, 08:58 PM
Does anyone know who is a good source to service
give training, or tech support for Wonderware software?

steves4
09-19-2008, 07:54 AM
we've had very good experiences working with the Wonderware distrubutor / reseller network. The Wonderware web site has a directory to their channel partners and a section on training resources. See http://global.wonderware.com

mechinc
09-19-2008, 10:32 AM
We talked to the local Invensys dealer and
they gave us a number to call this guy
and stated this was the only guy that has
wonderware experience.
We keep calling this guy and doesn't return phone calls.

steves4
09-19-2008, 10:40 AM
We talked to the local Invensys dealer and
they gave us a number to call this guy
and stated this was the only guy that has
wonderware experience.
We keep calling this guy and doesn't return phone calls.
It sounds like you need to find someone else to work with. I'd recommend that you go to the Wonderware web site and look for a different one of their partners in your area who specialize in Wonderware. There are enough experienced organizations out there that you don't need to put up with bad service.

smokeout
09-19-2008, 11:40 PM
where are you based?

mechinc
09-23-2008, 07:40 PM
where are you based?



I am based in chicago but it is for a customer in southern Illinois.

smokeout
09-24-2008, 06:52 PM
I know a group out of Charlotte, NC that deals with Wonderware. Affinity Automation. Little bit of mileage in between there, but if I am not mistaken they have dealt with alot of Wonderware stuff.