Help for Empire Space Heater (gas)

[shaggy64514]

Have only been in the business for 3 yrs. and majority of it has been in commercial install. I have a problem with the space heater in my home. The burner flame is extremely higher in the first 3 or 4 inches than the rest of it. I was told to remove it and make sure it was clean and not plugged up. After that was done it still continues. The heater is only a little over 2 yrs. old and kept very clean. I know of another person with the same problem. Anyone out there have any suggestions. Thanks.

[skippedover]

No offense meant but if you're a commercial installer, you'd probably be best served by either getting one of your companies service techs to help or call in an outside professional. You need service tools and experience to troubleshhot that problem safely so I'd recommend getting someone familiar with troubleshooting those issues. :)

[Senior Tech]

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