Warranty / Goodman 10Yr & Lifetime

[vrocrider]

Noticed Goodman has 10Yr warranty on 13SEER AC & Lifetime scroll compressor warranty on 14SEER & up AC. This sounds great for a manufacturer that I thought was on the low end price wise. What's up? This seems high for the industry. Are they in financial trouble?
Thanks.

[smokin68]

Noticed Goodman has 10Yr warranty on 13SEER AC & Lifetime scroll compressor warranty on 14SEER & up AC. This sounds great for a manufacturer that I thought was on the low end price wise. What's up? This seems high for the industry. Are they in financial trouble?
Thanks.

Price means squat. Goodman is vastly improved over the years. The lifetime warranty is high for the industry, many others offer the 10 yr.

Financial trouble? A company in financial trouble wouldn't be lengthening their warranties. Goodman now owns Amana also.

[nashobasales]

We just picked up the line and so far so good. I went for a walkthrough earlier today and man that 14 seer unit was really quiet outside. I'm happy so far and with the warranty how can you complain. I did notice the quality wasn't exactly where I am used to seeing the Trane units (fit/finish) but with what the units cost I am not complaining.:D

[BaldLoonie]

Some of the cheapest cars have had longer warranties than the super expensive ones.

[dash]

Some of the cheapest cars have had longer warranties than the super expensive ones.

Do you think they do that to get more sales,or because they are better cars???lol!

[mchild]

Check out the warrantees on the upped end stuff for ICP (Heil, Tempstar, Comfortmaker and Arcoaire) and York. Nordyne's warranty is one of, if not the best, there is on their IQ system.

[gary_g]

The 14 SEER Goodman units that use R-22 (the GS line) have a 10 year compressor and coil warrranty. The R410A models (the SS line) have a lifetime compressor warranty to the original owner.

My 14 SEER Goodman heat pump that I bought from a wholesaler and will be paying a pro to install 6/18 week has a Copeland scroll compressor and a field-installed TXV external to the air handler (the TXV was a few extra bucks but well worth it in my opinion). I chose not to use a variable speed fan in the air handler as I went with the good ole reliable multi-speed fan.

[ptcooper]

Noticed Goodman has 10Yr warranty on 13SEER AC & Lifetime scroll compressor warranty on 14SEER & up AC. This sounds great for a manufacturer that I thought was on the low end price wise. What's up? This seems high for the industry. Are they in financial trouble?
Thanks.

If there are 50 brands higher priced than Goodman, then there are 25 brands lower in price than Goodman. Goodman's product has raised the bar in warranty. And, replacement parts availability.

The primary reason for not installing Goodman was preception/image. At one time we were Heil dealers. Heil's warranty replacement parts were not readily available. We dropped that line.

[Jabarco]

Noticed Goodman has 10Yr warranty on 13SEER AC & Lifetime scroll compressor warranty on 14SEER & up AC. This sounds great for a manufacturer that I thought was on the low end price wise. What's up? This seems high for the industry. Are they in financial trouble?
Thanks.

These warranties apply only if:http://i199.photobucket.com/albums/aa214/jabarco/bagdadbob.jpg
1) The unit is installed in an owner-occupied, single family
residence, and
2) For lifetime warranty coverage on the compressor, the unit is
installed with a new indoor coil or air handler to which it is
properly matched by the installer, and
3) The unit is properly registered with Goodman online within 60
days after the original installation. To register, follow the
instructions found at www.goodmanmfg.com.

[RoBoTeq]

The 14 SEER Goodman units that use R-22 (the GS line) have a 10 year compressor and coil warrranty. The R410A models (the SS line) have a lifetime compressor warranty to the original owner.

My 14 SEER Goodman heat pump that I bought from a wholesaler and will be paying a pro to install 6/18 week has a Copeland scroll compressor and a field-installed TXV external to the air handler (the TXV was a few extra bucks but well worth it in my opinion). I chose not to use a variable speed fan in the air handler as I went with the good ole reliable multi-speed fan.

Where in Baltimore did you buy the equipment from a wholesaler?

[RoBoTeq]

These warranties apply only if:http://i199.photobucket.com/albums/aa214/jabarco/bagdadbob.jpg
1) The unit is installed in an owner-occupied, single family
residence, and
2) For lifetime warranty coverage on the compressor, the unit is
installed with a new indoor coil or air handler to which it is
properly matched by the installer, and
3) The unit is properly registered with Goodman online within 60
days after the original installation. To register, follow the
instructions found at www.goodmanmfg.com.

As equipment keeps getting more complicated and has less tolerances due to higher efficiency engineering, manufacturers need to have more control over all aspects of the installation and mantenance. I would not be surprised to see Lennox's concept of owning dealers come back into play with more of the manufacturer's in the next decade.

[mchild]

Where in Baltimore did you buy the equipment from a wholesaler?


He probably bought it from an Internet seller. Can't sling a dead cat without hitting one.

[RoBoTeq]

He probably bought it from an Internet seller. Can't sling a dead cat without hitting one.

Why do you sling dead cats?

[gary_g]

He probably bought it from an Internet seller. Can't sling a dead cat without hitting one.

I bought my unit from DESCO which is over the Maryland state line in York, PA. They are an A-Plus dealer on Goodman's website. I had to pick up the unit in my Honda Civic hatchback (just kidding). I paid no sales tax since I am in MD. I did not buy from an internet seller since Goodman does not warrant their products purchased thru an internet seller. I don't sling dead cats (at least I don't when I'm sober).

[mchild]

Why do you sling dead cats?

Easier than slinging dead cows!!

[RoBoTeq]

I bought my unit from DESCO which is over the Maryland state line in York, PA. They are an A-Plus dealer on Goodman's website. I had to pick up the unit in my Honda Civic hatchback (just kidding). I paid no sales tax since I am in MD. I did not buy from an internet seller since Goodman does not warrant their products purchased thru an internet seller. I don't sling dead cats (at least I don't when I'm sober).

You bought from a contractor, not a wholesaler. You did not pay wholesale price. Contractors can state whatever they want to about themselves. If a contractor wants to claim they are a wholesaler in order to make a few bucks off of selling equipment, that is there business. Contractors buy from wholesalers and sell retail. You may or may not have got a better deal then you would have from a local contractor, but you did not buy from a wholesaler.

[RoBoTeq]

Easier than slinging dead cows!!

How do you know this?;) Some women I have tried to pick up were pretty lifeless, but I am pretty sure I never tried picking up a dead cow. Then again, I have awoke cuddled up to a few live ones:eek:

[mchild]

How do you know this?;) Some women I have tried to pick up were pretty lifeless, but I am pretty sure I never tried picking up a dead cow. Then again, I have awoke cuddled up to a few live ones:eek:

Farm life ;)!! I'm sure we have all awaken next to something or someone we wished that we hadn't. The pain of learning what NOT to do.

[Jabarco]

As equipment keeps getting more complicated and has less tolerances due to higher efficiency engineering, manufacturers need to have more control over all aspects of the installation and mantenance. I would not be surprised to see Lennox's concept of owning dealers come back into play with more of the manufacturer's in the next decade.


Thomas E. Bettcher President and CEO of Copeland Corporation, the world's largest compressor research, development and manufacture appeared in front of a United States Capital Hill Hearing and testified under oath:

"As a manufacturer, I have concern for my company and our future in this environment of decline among new technicians. While sales are exceeding expectations as the economy continues to grow, we lack the supply of workers that are capable of installing and servicing this equipment. If this decline continues, there will not be enough workers left to install and maintain our products, which in turn will have a negative impact on sales. Along with this economic boom, there is a boom in building. New offices and retail spaces (in addition to new homes) are being constructed all around us, but there are not enough workers in many of the skilled trades to maintain all of our buildings, new and old. The number one problem of our contractors today is the inability to hire new technicians. Another glaring problem facing our industry is product "takeback," the return of products to the manufacturer. The number one cause of product takeback is the incompetence of technicians during installation leading to the return and replacement of units, even when there is absolutely nothing wrong with the product. This unnecessary replacement of good machinery drives up warranty costs and hurts our reputation, all because the installer does not have enough training to install the system properly in the first place".

Heck, I already knew that!
Jabs

[RoBoTeq]

Thomas E. Bettcher President and CEO of Copeland Corporation, the world's largest compressor research, development and manufacture appeared in front of a United States Capital Hill Hearing and testified under oath:

"As a manufacturer, I have concern for my company and our future in this environment of decline among new technicians. While sales are exceeding expectations as the economy continues to grow, we lack the supply of workers that are capable of installing and servicing this equipment. If this decline continues, there will not be enough workers left to install and maintain our products, which in turn will have a negative impact on sales. Along with this economic boom, there is a boom in building. New offices and retail spaces (in addition to new homes) are being constructed all around us, but there are not enough workers in many of the skilled trades to maintain all of our buildings, new and old. The number one problem of our contractors today is the inability to hire new technicians. Another glaring problem facing our industry is product "takeback," the return of products to the manufacturer. The number one cause of product takeback is the incompetence of technicians during installation leading to the return and replacement of units, even when there is absolutely nothing wrong with the product. This unnecessary replacement of good machinery drives up warranty costs and hurts our reputation, all because the installer does not have enough training to install the system properly in the first place".

Heck, I already knew that!
Jabs

So you think you are going to earn some kind of brownie points here by quoting one man with an agenda's position to support your disdain for the industry that every professional on this site works very hard to better?

Time for HVAC professional bashers to start your own site:mad:

[ptcooper]

Thomas E. Bettcher President and CEO of Copeland Corporation, the world's largest compressor research, development and manufacture appeared in front of a United States Capital Hill Hearing and testified under oath:

"As a manufacturer, I have concern for my company... The number one cause of product takeback is the incompetence of technicians during installation leading to the return and replacement of units, even when there is absolutely nothing wrong with the product. ...all because the installer does not have enough training to install the system properly in the first place".

What he is saying is that approximately 83% of the compressor change-outs are not needed.

[RoBoTeq]

There are more well trained professionals in the HVAC industry today then ever in the history of HVAC. There is still a major shortage of HVAC industry professionals overall. Compared to other service industries, the HVAC industry is deficient in overall professionals but of those professionals that are working the industry, there is a better percentage who are qualified professionals then most other service industries.

how many auto mechanics are beyond reproach? Plumbers? Electricians?

Why in the world would posters who are not in the HVAC industry be stupid enough to come to a professional site like this and spout off a bunch of opinionated crap about the professionals who are here to help them?

[chucko615]

Speak for yourself Robo, who said I was here to help them...........:eek:

[Jabarco]

What he is saying is that approximately 83% of the compressor change-outs are not needed.


I'm impressed! I'm going to have to keep an eye on you.

[Jabarco]

So you think you are going to earn some kind of brownie points here by quoting one man with an agenda's position to support your disdain for the industry that every professional on this site works very hard to better?


Hey Robo! What the hell's the matter with you?http://i199.photobucket.com/albums/aa214/jabarco/whatareyoutalkingabout.jpg

[gary_g]

You bought from a contractor, not a wholesaler. You did not pay wholesale price. Contractors can state whatever they want to about themselves. If a contractor wants to claim they are a wholesaler in order to make a few bucks off of selling equipment, that is there business. Contractors buy from wholesalers and sell retail. You may or may not have got a better deal then you would have from a local contractor, but you did not buy from a wholesaler.

Thanx for clearing up the contractor versus wholesaler confusion. You're right, a lowly homeowner with no connections can't buy wholesale which is reserved for businesses only. I got what I believe is an excellent purchase price for a good unit, solid warranty, and a matched quality install for a few $K less than the route the typical homeowner would take.

[RoBoTeq]

Hey Robo! What the hell's the matter with you?http://i199.photobucket.com/albums/aa214/jabarco/whatareyoutalkingabout.jpg

Many have tried to answer that question, and all have failed. What's your point?

Your post was designed to discredit the very professionals on this site who are taking their time to help consumers with HVAC issues. We really don't have to take that attitude on this site.

[RoBoTeq]

Thanx for clearing up the contractor versus wholesaler confusion. You're right, a lowly homeowner with no connections can't buy wholesale which is reserved for businesses only. I got what I believe is an excellent purchase price for a good unit, solid warranty, and a matched quality install for a few $K less than the route the typical homeowner would take.

And if you have a problem with your system, you have no recourse with the equipment manufacturer directly. If you call the equipment manufacturer for problems, you are the one responsible because you bought the equipment. You have put yourself in the position of being the contracting party.

[billva]

The 14 SEER Goodman units that use R-22 (the GS line) have a 10 year compressor and coil warrranty. The R410A models (the SS line) have a lifetime compressor warranty to the original owner.

My 14 SEER Goodman heat pump that I bought from a wholesaler and will be paying a pro to install 6/18 week has a Copeland scroll compressor and a field-installed TXV external to the air handler (the TXV was a few extra bucks but well worth it in my opinion). I chose not to use a variable speed fan in the air handler as I went with the good ole reliable multi-speed fan.

Make sure you stand there the ENTIRE time they are installing and following the manufacturer installation instructions. (and not using them for kneepads).

Most ethical companies would not take on the manufacturing of your system on site due to the liabilities. Make sure your "installer" is licensed, bonded, insured and shows you proof before setting foot on your property.

Good Luck.