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heatingman
06-09-2007, 05:40 PM
I just read the june newsletter, and want to check out the new tech site. Is there a way to get onto the my standard site remotely. Please e-mail any sensitive info to
pestalence101@yahoo.com
ej45
06-09-2007, 08:48 PM
citrix remote office access.

The new tech site just put everything together. elibrary, ch530 updates, ect...
seawolf 1
06-09-2007, 09:43 PM
There is a back door of sorts. An overseas tech showed it to me before but it was a couple of years ago. You might be able to find it if you talk to the right person.
roadgear16
06-10-2007, 01:32 AM
Like ej said, citrix.

The site can be accessed from any computer with internet access(as long as you have the citrix client installed, which is available to download when you try to access the site)
joey791
06-10-2007, 01:42 AM
What site are yall talking about have login and pw to comfortsite and mytranecontrols, is there another site?
jimbob73
06-10-2007, 02:28 AM
Like ej said, citrix.

The site can be accessed from any computer with internet access(as long as you have the citrix client installed, which is available to download when you try to access the site)

Perhaps it is my laptop and how the BAS guru set it up, But Citrix is a no go unless I'm using a trane provided internet connection?
heatingman
06-10-2007, 10:38 AM
For all the replies, I'm unable to login, the passwords, or username, must not be the same as the employee services site. I don't spend much time at our office. Once a month for service meeting. We've got one monday so, I'll try to pester someone into getting me hooked up.
jayguy
06-10-2007, 12:29 PM
For all the replies, I'm unable to login, the passwords, or username, must not be the same as the employee services site. I don't spend much time at our office. Once a month for service meeting. We've got one monday so, I'll try to pester someone into getting me hooked up.

the password is the same...but for some reason, it has to be setup first, to allow you access to it.
ej45
06-11-2007, 03:51 PM
Guys with problems, contact the 800 support line for Trane and they will help with access, email, and password support.
jimbob73
06-11-2007, 07:05 PM
Guys with problems, contact the 800 support line for Trane and they will help with access, email, and password support.

Helps to contact them from the office with your laptop connected to the wall thingamajigy(trane net) for them to help with the above mentioned support.