mylanta
04-29-2002, 03:34 PM
From a book by CDW called "Welcome to I.T.". For those of you that don't know "I.T." is Information Technology, and in companies, usually I.T. is the group that supports PC users. This is a collection of true stories as collected by people that work in I.T.
"At a company I used to work for, it was rumored that one particular user believed that we [I.T.] could see her through her laptop's monitor [that she used at home]. In fact, it was once said that she went so far as to power down her laptop and close the cover when she was dressing.
Anyway, she called one day about a problem she was having trying to get her modem to work. She was very pleasant, and I walked her through a couple of quick fixes. She was in the process of rebooting, and I casually remarked, 'By the way, nice sweater.'
http://www.iwebphoto.com/Clients/hvac/Album2/sweater.jpg
She went ballistic. 'I knew you could see me!' she screamed and hung up.
Well, she must have called her boss, who, in turn, called his boss, who called his boss, who called my boss's boss, and 30 minutes later I was asked to step into the office of the head of sales to explain why I was looking at users through their laptop screens.
My immediate supervisor went with me and could hardly contain her laughter when she heard the complaint. It took us 20 minutes to convince the head of my department that there was no way we could see our sales staff, and I'm still not sure he believed us."
This story has to be old, doesn't it? No one could be that dumb today, could they?
"At a company I used to work for, it was rumored that one particular user believed that we [I.T.] could see her through her laptop's monitor [that she used at home]. In fact, it was once said that she went so far as to power down her laptop and close the cover when she was dressing.
Anyway, she called one day about a problem she was having trying to get her modem to work. She was very pleasant, and I walked her through a couple of quick fixes. She was in the process of rebooting, and I casually remarked, 'By the way, nice sweater.'
http://www.iwebphoto.com/Clients/hvac/Album2/sweater.jpg
She went ballistic. 'I knew you could see me!' she screamed and hung up.
Well, she must have called her boss, who, in turn, called his boss, who called his boss, who called my boss's boss, and 30 minutes later I was asked to step into the office of the head of sales to explain why I was looking at users through their laptop screens.
My immediate supervisor went with me and could hardly contain her laughter when she heard the complaint. It took us 20 minutes to convince the head of my department that there was no way we could see our sales staff, and I'm still not sure he believed us."
This story has to be old, doesn't it? No one could be that dumb today, could they?