I have account issues, could a admin please pm me

[Burnt-Out]

I have account issues, could a admin please pm me

[Brent Ridley]

Check the message @ the top in yellow.

[Burnt-Out]

I lost my Pro account and would like to get it back, would rather not post the account email public

[RoBoTeq]

I lost my Pro account and would like to get it back, would rather not post the account email public
You could never have had a pro account. You only have 8 posts. Since you joined in 2010, well after the pro member status requirement started, you could not have been grandfathered in.

Get at least 15 posts under your belt and send in an application for pro status to the Membership Committee.

[Brent Ridley]

If your having account issues,

Go to www.whatsmyip.com.

Once you've obtained your IP address. Send it to HVAC.Talk@gmail.com.

This is what the message says at the top.

[Burnt-Out]

no, Im locked out of my Pro account MFaust, I seem to have the same email address for this account and thus can not reset the password

[jpsmith1cm]

Forwarded this to Site Admin.

As was mentioned, the site did have an attack today, so he is probably busy sorting that mess out, but I'm sure he'll take care of you as soon as he can.

[RoBoTeq]

no, Im locked out of my Pro account MFaust, I seem to have the same email address for this account and thus can not reset the passwordWhy do you have two accounts?

[Dad]

Matt

You've never had Pro access according to my logs. Do you have another account that does? If so, I can merge the two.

[Dad]

Was typing when you answered. I'll merge the two to Burnt-out

[Dad]

Use Burnt-out

The accounts have been merged and your PT access returned.